3
eNPS Score
Q&A With Addus Homecare Employees
Addus Homecare employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Addus Homecare
My clinet makes me happy
Communicate skills. Logistics ratio distribution but that's probably to hard for them understand.
The best part is medical thats all
Review from Customer Support Dept
Dont know what that is
My team and the assistant director work great together. We aree an awesome team
Review from Customer Success Dept
What it's like to work at Addus Homecare
- Addus Homecare employees generally work 8.2 hrs a day
- Employees at Addus Homecare report the work pace is moderate
- 63% of Addus Homecare employees look forward to interacting with their team every day
- Addus Homecare employees most often take 0-10 paid vacation and sick days each year
- 57% of Addus Homecare employees report they are happy with their work life balance
- Addus Homecare employees never get valuable feedback on how to improve at work
- 70% of Addus Homecare employees call their work environment positive
Q&A With Addus Homecare Employees
IDX: 25 TOT: 52
Who did you meet with during your interview? And how long did it take to hear back from Addus Homecare?
I met with the scheduler. It took 2 weeks to hear back.
How secure do you feel at your job at Addus Homecare?
Extremely because I have a set schedule of 15 clients a week and I accept a lot of emergency coverage needs. I also accept a lot of travel time to get to clients
How difficult is it to maintain a social life while in your job at Addus Homecare?
Impossible. I have been neglecting my family and friends because of 10 hour days or getting called in when I am planning on being off.
What Customer Support department questions did Addus Homecare ask during your job interview?
Questions about my past jobs, how I handled situations and what I wanted from my job at Addus.
What does the ideal candidate in the Customer Support department look like at Addus Homecare?
Somebody that knows the area. Someone that will schedule a time that works for the client, find a caregiver that matches the needs of the client. THEN LEAVE IT ALONE! Stop changing set times with set clients. Especially when the client requires care at a certain time for specific reasons. A client with mobility issues who can't get out of bed alone, shouldn't be left alone until 10- 11am. Clients who need meds at noon should have a caregiver there at noon, not 10 am or 2pm. At the very least reserve changes for emergencies and at least call the client to tell them of schedule changes.
How flexible is your work schedule at Addus Homecare?
I am overbooked constantly. I am often scheduled beyond my availability and have even had clients added without being asked.
What kind of interview questions do they ask when hiring someone in the Customer Support department at Addus Homecare?
Mostly about how I handled past situations.
How helpful was your Customer Support team when you were first hired at Addus Homecare?
I was very undertrained. I have been trying to figure out what the policies and procedures are still.
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What is the drug test policy for volunteers at Addus Homecare volunteer program?
How's career growth and advancement at Addus Homecare?
14% of the same employees also feel like Addus Homecare is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Addus Homecare.
Curious about what work's like at Addus Homecare?
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Should I work at Addus Homecare?
45% of Addus Homecare employees would encourage their friends to become coworkers, whereas 13% are neutral and 42% would not recommend working at Addus Homecare to their friends.
| 45% | Promoters |
|---|---|
| 13% | Passive |
| 42% | Detractors |
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Recently Asked Questions about working at Addus Homecare
- What kind of people does Addus Homecare like to hire?
- Does Addus Homecare drug test or do a background check?
- What's the internship program like at Addus Homecare?
- How does Addus Homecare handle HR issues?
- What do people at Addus Homecare think about the CEO? What do they do well and what can they improve?