Afiniti Culture | Comparably
HR or Marketing?Claim Your Free Employer Account
Afiniti Claimed Company
Afiniti uses AI to transform the quality of interactions by driving better conversations. read more
EMPLOYEE
PARTICIPANTS
148
TOTAL
RATINGS
1366

Afiniti Company Culture

Afiniti Culture

This score is derived from employee ratings & reviews
2.8/5
Afiniti's Overall Culture is rated D+

Top Rated Culture Dimensions

Afiniti CEO

Top 40%Top 40% of Similar Size Companies
Larry Babbio Afiniti's CEO
Larry Babbio
69 /100

Diversity at Afiniti

Bottom 25%Bottom 25% of Similar Size Companies
D+

Diverse employees at Afiniti have rated CEO Rating, Team, and Work Culture as the highest categories they have scored

Women at Afiniti

Bottom 45%Bottom 45% of Similar Size Companies
C

Women at Afiniti have rated Team, Meetings, and Retention as the highest categories they have scored

Afiniti eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies

Recommend to a Friend?

-17

Afiniti employees are -17% more likely to recommend Afiniti as a great place to work

33%Promoters
17%Passives
50%Detractors

Working at Afiniti

Working at Afiniti is rated below average by 148 employees, across various culture dimensions. Afiniti employees rate CEO Rating highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting Afiniti’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Afiniti was rated by employees.

Overall Company Culture at Afiniti

D+

Overall Company Culture at Afiniti is rated D+

Last updated months ago

Bottom
25%

Afiniti ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 148 Employees

View Results
0
20
40
60
80
100
Marketing
87
Marketing87
Customer Support
76
Customer Support76
Engineering
64
Engineering64
IT
48
IT48
Operations
48
Operations48
Product
40
Product40

Afiniti Employee Reviews

Out of 116 Afiniti employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Afiniti improve their work culture.

58%
42%
Positive Reviews58%
Constructive Feedback42%

Positive Reviews From Afiniti Employees

  • What did you like most about the interview process?
    The entire process was smooth and well-organized, making it a positive experience.
  • What is most positive about the culture and environment at your company?
    Culture is open and welcoming
  • What are some of the best things about your team?
    Team is supportive, fun and we laugh and are like family

Constructive Feedback From Afiniti Employees

  • What would you improve about your company's interview process?
    Set expectations that this is not a modern AI company
  • What would you improve about your company's interview process?
    Show your face atleast during interview
  • What do your coworkers need to improve and how could you work together better?
    The company puts too much pressure on everyone so not really employees fault.

Afiniti Company Information

Afiniti Company Overview

Afiniti uses AI to transform the quality of interactions by driving better conversations.

Afiniti was founded in 2006 and its current CEO is Larry Babbio. Since its inception 20 years ago, Afiniti has grown to 1200 employees.

Afiniti Mission, Vision & Values

Afiniti Mission Statement

Founded in 2006, Afiniti uses patented artificial intelligence technology to pair customers and contact center agents based on how well they are likely to interact. Its technology is used globally in healthcare, telecommunications, travel, hospitality, insurance, and banking.

Afiniti Vision Statement

Our artificial intelligence platform identifies subtle and valuable patterns of human interaction that measurably increase enterprise profitability.

Afiniti Values

  • Artificial intelligence
  • Profitability
  • Strength
Headquarter51 Church St
Hamilton HM 12
Bermuda
Websitewww.afiniti.com
Founding Date2006
Company StatusPrivate
Jobscareers.afiniti.com
Social Sites
  • Culture Video

Afiniti Employees

Afiniti has 1200 employees. 148 employees at Afiniti have reviewed Afiniti across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 148 Afiniti employees give their leadership a grade of C-, or Bottom 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Afiniti are mostly dissatisfied with their total compensation at Afiniti, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Afiniti are generally satisfied with their team. 148 Participants grade the quality of their coworkers a C. The majority believe the meetings at Afiniti are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Afiniti believe the environment at Afiniti is positive. Most Participants believe the pace of work at Afiniti is comfortably fast. About 42% of the employees at Afiniti work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Afiniti are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Afiniti - Employee Onboarding

The prevailing opinion from employees about joining Afiniti is that the company was somewhat prepared on their first day. Afiniti employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Afiniti KPIs and OKRs

Employees’ understanding of Afiniti's KPIs and OKRs is essential for its success. Out of 5 Afiniti employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes40%
No60%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Afiniti Salaries

How much does Afiniti pay?

How much do people at Afiniti get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Afiniti is $117,936, or $56 per hour, while the estimated median salary is $117,676, or $56 per hour.

At Afiniti, the highest paid job is a Director of Sales at $212,660 annually and the lowest is a CS Rep at $46,680 annually. Average Afiniti salaries by department include: Admin at $56,573, IT at $95,558, Business Development at $114,111, and Finance at $85,002. Half of Afiniti salaries are above $117,676.

68 employees at Afiniti rank their Compensation in the Bottom 20% of similar sized companies (based on 206 ratings) while 67 employees at Afiniti rank their Perks And Benefits in the Bottom 15% of similar sized companies (based on 70 ratings).

Salaries contributed from Afiniti employees include job titles like Data Scientist, Marketing Manager, Director of Business Development, and Accountant. Comparably data has a total of 4 salary records from Afiniti employees.

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$172k
$172k50th Percentile
67th Percentile
$227k
$227k67th Percentile
83rd Percentile
$245k
$245k83rd Percentile
100th Percentile
$287k
$287k100th Percentile
$117,936*
Average Compensation
$117,676*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Afiniti Salaries by City

Afiniti Salaries by Department

Explore Afiniti Salaries

Diversity & Inclusion at Afiniti

Diverse employees at Afiniti score the company 58/100 across various culture categories, placing Afiniti in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Afiniti across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 64/100
Department - Engineering
Diverse Employees 76/100
Department - Customer Support

Ranked Culture the Lowest

Women N/A/100
Men 48/100
Department - IT
Diverse Employees 40/100
Department - Product

Afiniti Perks & Benefits

Health & Wellness

  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Maternity / Paternity Leave

Afiniti PTO

Afiniti's PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Afiniti's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Afiniti Careers

Afiniti Jobs

Search

No Recent Jobs found for Afiniti on Comparably

Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Let Afiniti Know You Want To Work There

Overview of Candidates Interested in Afiniti on Comparably

Candidates By Department

Business Development
33%
Product
33%
Customer Support
33%

Candidates By Location

Washington
33%
Los Angeles
33%
Seattle
33%

Frequently Asked Questions regarding Afiniti

What is Afiniti address?

Afiniti location is at 51 Church St

Who is the CEO of Afiniti?

Afiniti CEO is Larry Babbio, their score by employees is 69

What is Afiniti eNPS?

The eNPS for Afiniti is -17

What is the salary for Director of Marketing in Afiniti?

Director of Marketing average salary in the US is 172k

What are the salaries in the Finance in Afiniti?

The average salaries for Finance in Afiniti is 85k

×
Rate your company