


Diverse employees at Afiniti have rated CEO Rating, Team, and Work Culture as the highest categories they have scored
Women at Afiniti have rated Team, Meetings, and Retention as the highest categories they have scored
Afiniti employees are -17% more likely to recommend Afiniti as a great place to work
| 33% | Promoters |
|---|---|
| 17% | Passives |
| 50% | Detractors |
Working at Afiniti is rated below average by 148 employees, across various culture dimensions. Afiniti employees rate CEO Rating highest among all categories, and think that Professional Development and Office Culture have the most room for improvement, putting Afiniti’s culture in the Bottom 25% compared to similar sized companies on Comparably. See below in detail how working at Afiniti was rated by employees.
Overall Company Culture at Afiniti is rated D+
Last updated months ago
Afiniti ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Out of 116 Afiniti employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Afiniti improve their work culture.
| Positive Reviews | 58% |
|---|---|
| Constructive Feedback | 42% |
What did you like most about the interview process?The entire process was smooth and well-organized, making it a positive experience.
What is most positive about the culture and environment at your company?Culture is open and welcoming
What are some of the best things about your team?Team is supportive, fun and we laugh and are like family
What would you improve about your company's interview process?Set expectations that this is not a modern AI company
What would you improve about your company's interview process?Show your face atleast during interview
What do your coworkers need to improve and how could you work together better?The company puts too much pressure on everyone so not really employees fault.
Afiniti uses AI to transform the quality of interactions by driving better conversations.
Afiniti was founded in 2006 and its current CEO is Larry Babbio. Since its inception 20 years ago, Afiniti has grown to 1200 employees.
Founded in 2006, Afiniti uses patented artificial intelligence technology to pair customers and contact center agents based on how well they are likely to interact. Its technology is used globally in healthcare, telecommunications, travel, hospitality, insurance, and banking.
Our artificial intelligence platform identifies subtle and valuable patterns of human interaction that measurably increase enterprise profitability.
| Headquarter | 51 Church St Hamilton HM 12 Bermuda |
|---|---|
| Website | www.afiniti.com |
| Founding Date | 2006 |
| Company Status | Private |
| Jobs | careers.afiniti.com |
| Social Sites |

Afiniti has 1200 employees. 148 employees at Afiniti have reviewed Afiniti across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 148 Afiniti employees give their leadership a grade of C-, or Bottom 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at Afiniti are mostly dissatisfied with their total compensation at Afiniti, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Afiniti are generally satisfied with their team. 148 Participants grade the quality of their coworkers a C. The majority believe the meetings at Afiniti are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Afiniti believe the environment at Afiniti is positive. Most Participants believe the pace of work at Afiniti is comfortably fast. About 42% of the employees at Afiniti work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Afiniti are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Afiniti is that the company was somewhat prepared on their first day. Afiniti employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Afiniti's KPIs and OKRs is essential for its success. Out of 5 Afiniti employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
How much do people at Afiniti get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Afiniti is $117,936, or $56 per hour, while the estimated median salary is $117,676, or $56 per hour.
At Afiniti, the highest paid job is a Director of Sales at $212,660 annually and the lowest is a CS Rep at $46,680 annually. Average Afiniti salaries by department include: Marketing at $106,344, Finance at $85,002, Design at $115,619, and Customer Support at $64,290. Half of Afiniti salaries are above $117,676.
68 employees at Afiniti rank their Compensation in the Bottom 20% of similar sized companies (based on 206 ratings) while 67 employees at Afiniti rank their Perks And Benefits in the Bottom 15% of similar sized companies (based on 70 ratings).
Salaries contributed from Afiniti employees include job titles like Data Scientist, Marketing Manager, Director of Business Development, and Accountant. Comparably data has a total of 4 salary records from Afiniti employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $67k | $67k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $172k | $172k | 50th Percentile |
67th Percentile $227k | $227k | 67th Percentile |
83rd Percentile $245k | $245k | 83rd Percentile |
100th Percentile $287k | $287k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Afiniti score the company 58/100 across various culture categories, placing Afiniti in the Bottom 25% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Afiniti across various culture dimensions.
Afiniti's PTO and Vacation policy typically gives 10-15 days off a year with 50% of employees expected to be work free while out of office. Afiniti's benefits and PTO Package averages to represent a less than $500 cash value per month.

No Recent Jobs found for Afiniti on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably

Candidates By Department
Business Development | 33% | |
|---|---|---|
Product | 33% | |
Customer Support | 33% |
Candidates By Location
Washington | 33% | |
|---|---|---|
Los Angeles | 33% | |
Seattle | 33% |
What is Afiniti address?
Afiniti location is at 51 Church St
Who is the CEO of Afiniti?
Afiniti CEO is Larry Babbio, their score by employees is 69
What is Afiniti eNPS?
The eNPS for Afiniti is -17
What is the salary for Director of HR in Afiniti?
Director of HR average salary in the US is 164k
What are the salaries in the Finance in Afiniti?
The average salaries for Finance in Afiniti is 85k