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I went to work, I got paid. I felt very smothered, it is not a place for somebody with any type of anxiety. But I think this comes with any and all call centers.
What did you like most about the interview process?
It was a very easy and basic interview
What needs to change to make the company culture better?
Sitting in a tiny cubicle all day, no windows, no color. Can't have anything at your desk. Very depressing, feels like a prison
What does the leadership team need to get better at?
The same thing that every corporate "leader" needs to get better at, understanding that we are human beings and our lives matter to us
What do your coworkers need to improve and how could you work together better?
Unfortunately Afni will hire anyone off the street. Instead of trying to keep good people, they just let people quit and hire 2 dozen more.
What would you improve about your company's interview process?
I did not like having group interviews with multiple other people, and then they didn't even tell us that our first day is picture day
Why do you feel undervalued and what would make you feel better about your compensation?
The pay is great for someone straight out of high school with no experience, but it should be more for people who have many years of experience. Don't like the insurance, cheap monthly deduction, super high deductible.
What's going wrong and how can it be improved?
They push and push for more sales, we are disciplined for not meeting quotas, but the compensation is not worth what we are expected to bring to the table. No commission, no bonuses, paltry raises, but OT is required.
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