Alaska Air Group Outlook Employee Reviews | Comparably
Alaska Airlines has been flying since 1932 and is notably recognized as a stand-out performer among domestic carriers in the United States. We provide an exceptional travel experience to our customers with an unwavering commitment to a safe and reliable operation and our award-winning customer service. We were born in a state where aviation is a way of life, not a choice, and where people help each other because they believe it's the right thing to do — not because they're supposed to. Much has changed over the years, but our unique heritage continues to serve as our compass point — our own magnetic "North." Our values have been a part of who we are since our early beginnings in the state of Alaska. We believe this combination of pride in our heritage and passion for our shared values has led to our success in setting the standard for genuine and caring service. read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
872

Alaska Air Group Outlook Employee Reviews

What makes you most happy at work?

Helping guest providing customer service

The people and the travel

The work is always fun

I generally don’t enjoy working

Review from Operations Dept

That I can see airplanes

Like the challenge and work benefits.

Review from Operations Dept

people and the fast pace business

Review from Operations Dept

I get to travel and meet new people

Being able to work from home

Review from Customer Support Dept

working with people to solve problems

What's going wrong and how can it be improved?

Y'all know where the errors are and continuously overlook it, thats the problem. Temporary fixes are not long term, the company needs better leadership as a whole. The company is so toxic

Too much stress and not enough people

Review from Customer Support Dept

What do you like best about your company?

family feeling

What would you most like to see improved at your company?

There aren't any Outlook reviews of Alaska Air Group yet.
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Review Sentiment at Alaska Air Group

81
81%
19
19%

About Alaska Air Group's Outlook

B
75/100

Where This Score Ranks Alaska Air Group's Outlook

TOP
25%

In the Top 25% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

3rd

3rd place versus 4 competitors rated on Comparably

Alaska Air Group's Outlook is scored a B by 141 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Alaska Air Group's Outlook score helps to boost their overall culture score, due partly to the fact that the Operations department’s positive scores help Outlook to be one of Alaska Air Group's stronger culture attributes. Use the filters below to understand Alaska Air Group employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Tenure - 2 to 5 Years
    +11%
  • Department - Operations
    +8%
  • Ethnicity - Hispanic or Latino
    +6%

Rate Outlook the Lowest

  • Department - Customer Support
    -11%
  • Experience - 1 to 3 Years
    -9%
  • Ethnicity - Caucasian
    -5%

How Alaska Air Group's Outlook Score is Calculated

FILTER RATINGS BY

Results from 75 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

76
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic52%
Good36%
Neutral12%
Bad0%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes67%
No33%
Are you typically excited about going to work each day?
×
Rate your company