Alaska Air Group Leadership Employee Reviews | Comparably
Alaska Airlines has been flying since 1932 and is notably recognized as a stand-out performer among domestic carriers in the United States. We provide an exceptional travel experience to our customers with an unwavering commitment to a safe and reliable operation and our award-winning customer service. We were born in a state where aviation is a way of life, not a choice, and where people help each other because they believe it's the right thing to do — not because they're supposed to. Much has changed over the years, but our unique heritage continues to serve as our compass point — our own magnetic "North." Our values have been a part of who we are since our early beginnings in the state of Alaska. We believe this combination of pride in our heritage and passion for our shared values has led to our success in setting the standard for genuine and caring service. read more
EMPLOYEE
PARTICIPANTS
81
TOTAL
RATINGS
874

Alaska Air Group Leadership Employee Reviews

What do you like best about the leadership team?

Listens to concerns and cares

Great providing support and patient as some agents are new or returning

They are awesome in what they do

Always trying to improve and do what's right always

They care about employees a lot.

Leading by example and open minded!

They are Transparent with employees

Review from Operations Dept

They will always help you no matter who messed up

Company is doing well so they must be good at job.

Review from Operations Dept

They are always improving and taking care of the employees

Review from Operations Dept

They are down to earth

They try to keep us up to date on changes coming, while Jeeping us motivated

Review from Customer Support Dept

transparency

What does the leadership team need to get better at?

Not treating employees at peons, and being kinder. Lots of gossiping and bad attitudes.

Communication and the way they choose to get their points across. Cut the favoritism.

TOP
25%

Leadership Scores are rated in the Top 25% of similar size companies on Comparably

Rated Alaska Air Group Leadership the Highest

  • Department - Operations
    +8%
  • Ethnicity - Hispanic or Latino
    +8%
  • Gender - Female
    +7%

Rated Alaska Air Group Leadership the Lowest

  • Experience - 1 to 3 Years
    -21%
  • Department - Engineering
    -14%
  • Tenure - Less than 1 Year
    -10%
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