B+
72/100
Alaska Airlines has been flying since 1932 and is notably recognized as a stand-out performer among domestic carriers in the United States. We provide an exceptional travel experience to our customers with an unwavering commitment to a safe and reliable operation and our award-winning customer service.
We were born in a state where aviation is a way of life, not a choice, and where people help each other because they believe it's the right thing to do — not because they're supposed to. Much has changed over the years, but our unique heritage continues to serve as our compass point — our own magnetic "North."
Our values have been a part of who we are since our early beginnings in the state of Alaska. We believe this combination of pride in our heritage and passion for our shared values has led to our success in setting the standard for genuine and caring service. read more
Alaska Air Group Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
Care and leadership programs available
Speaking with guest ability to get hellp
Travel culture, teamwork, positivity, and solution focused
They accept everyone for who they are
Coworkers are hard working and able to trade shifts with each other. This makes life and work a better balance for the most part.
Review from Operations Dept
The people and customers the best
Review from Operations Dept
Alaska is accepting of all people.
There is nothing positive anymore.
Review from Customer Support Dept
The people are great and want to succeed
Review from Customer Support Dept
casual atmosphere
What needs to change to make the company culture better?
Favoritism, Power Trips and mistreatment from upper management/alaska ops/supervisors towards regular agents
The company needs to invest in becoming more forward thinking
Review from Operations Dept
Employees need better work systems and more information about the processes
Review from Customer Support Dept
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