
Out of 113 Alaska Air Group employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping Alaska Air Group improve their work culture. The Operations team, with 89% positive reviews, reports the best experience at Alaska Air Group compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
Listens to concerns and cares
Great providing support and patient as some agents are new or returning
They are awesome in what they do
Always trying to improve and do what's right always
They care about employees a lot.
Travling flexability coverage is always easy
Flight benefits are great to have
Free flights for working there.
The stock plan and bonus are both positive attributes
Review from Operations Dept
We get everything and a 1 million dallor accidentall coverage
Fun, knowledgeable, helpful and strong work ethic
Amazing group loving and willing to help
My coworkers are like family
Everyone works well together for common goals and are willing to go the extra mile for each other
The teamwork the company showed as a whole prior to covid hitting and so many people never coming back after being left jobless.
Care and leadership programs available
Speaking with guest ability to get hellp
Travel culture, teamwork, positivity, and solution focused
They accept everyone for who they are
Coworkers are hard working and able to trade shifts with each other. This makes life and work a better balance for the most part.
Review from Operations Dept
The time understand and information provided
Met the team first and got to see if I was a good fit with everyone
They were esky positive about it
It was a pretty basic interview
Review from Operations Dept
They will drug test for anything
Helping guest providing customer service
The people and the travel
The work is always fun
I generally don’t enjoy working
Review from Operations Dept
That I can see airplanes