Alorica
Employee Participants3,087
Total Rating28,664
Revenue$0
Alorica Culture This score is derived from employee ratings & reviews
Choice Employer
4.6/5
Alorica's Overall Culture is rated
A
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. Read More
Headquarters 5161 California Ave, Irvine, CA 92617, USA
Website http://www.alorica.com
Phone Number (866)256-7422
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