Ambry Genetics Employee Reviews
Out of 3493 Ambry Genetics employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Ambry Genetics improve their work culture. The Legal team, with 100% positive reviews, reports the best experience at Ambry Genetics compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from HR Dept
What do you like best about the leadership team?
They have an open door policy so you feel comfortable going to any of them if you have questions/concerns/etc.
Review from Sales Dept
Communication, Empathy, Transparent, Accountability. Respect
Review from HR Dept
We've created a powerful culture here of inclusion and transparency. Employees feel safe to express concerns and ask questions. It took years to build up to this and I believe we are sustaining it.
Review from HR Dept
Clear messaging, quarterly all-hands meetings to ensure communication
Review from Engineering Dept
They care about the people who work here, as well as the people on the other side of the test being ordered.
Review from Operations Dept
What does the leadership team need to get better at?
Collect feedback on performance from appropriate colleagues. Support clear goals and career paths
Review from Engineering Dept
Listening to what the lab personnel suggests when it comes to making changes in the lab
Review from Operations Dept
Leadership seems disconnected with the needs of the workforce. There needs to be effort to understand the struggles of the day to day and better efforts to retain and to better enable their capabilities to do their work.
Review from IT Dept
Be better at keeping pay equal to work experience. e.g.. someone that's been a CLS 3 longer should not be making less than someone newly promoted to CLS 3
Review from Operations Dept
communication and letting the employees they hire for specific functions to do those functions and not just overrule
Review from Product Dept
What is the best part about your compensation package?
My salary as an early-career genetic counselor is extremely competitive compared to other jobs I had been applying to.
Review from Operations Dept
Unlimited PTO and parental leave.
Review from Sales Dept
Being able to work Remote
Review from HR Dept
We have bonus that pays out twice a year. Generally our performance has been good so the payouts have been consistent. We are also slowly starting to introduce RSUs into the picture.
Review from HR Dept
unlimited paid time off :)
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Uncompetitive pay, and low benefits amount
Review from Operations Dept
401K match is imperative to keep talent here
Review from Operations Dept
We need better health care and retirement benefits.
Review from Operations Dept
A raise that would reflect my work
Review from Operations Dept
It is not on par with industry standards & does not take into account the area in which you live-Pay scale for Califonia vs. Iowa very cost of living. No tuition reimbursement program- if only 5% of sales team make bonus that is not healthy for retention.
Review from Sales Dept
What are some of the best things about your team?
My teammates have been incredibly supportive and helpful during my onboarding and training process. Even though I work remotely, I still feel connected to my team and the company.
Review from Operations Dept
My team is super collaborative and always willing to answer any questions.
Review from Sales Dept
We all work together as a team
Review from HR Dept
We have a culture built on authenticity. It's genuinely a come as you are type of culture. It doesn't matter how you dress or how you speak. It's about your ideas and your expertise. There's trust so we sometimes furiously debate each other and often times, the result is better.
Review from HR Dept
I love the friendliness, integrity, and curiosity of everyone on my team.
Review from Engineering Dept
What do your coworkers need to improve and how could you work together better?
Some coworkers are not welcoming especially to new hires. They can be rude and unpleasant. I've tried small talk and getting to know them better but doesn't seem to work. Talking to management also does not help. Overall people here are nice but not super friendly.
Review from Operations Dept
Be more on the same team.
Review from Customer Success Dept
The team atmosphere here is lacking with most employees being rather petty and uncooperative.
Review from Operations Dept
I wish there was better communication and respect among co-workers. Gossip is apparent and you start to feel ostracized if you're not liked. The work environment is filled with anxiety and becomes harder to work.
Review from Operations Dept
So much toxicity in the environment. Some coworkers respect each other and others try to throw others under the bus or belittle them. Little to no accountability. Some people at this company get paid to do the absolute bare minimum
Review from Operations Dept
What is most positive about the culture and environment at your company?
Ambry has a great work culture, which I even heard about before taking my job. Everyone respects each other's time, but also my teammates are always willing to help answer a question. Plus, my supervisor and others in management are extremely accessible and down-to-earth.
Review from Operations Dept
The culture is top tier, everyone communicates and it is very collaborative which is huge is sales.
Review from Sales Dept
Communication, Being authentic Respect and collaboration
Review from HR Dept
It's everything I previously mentioned. The authenticity, the inclusion and passion of the people.
Review from HR Dept
I really appreciate that we have informal channels to share life updates or just be silly. And everyone here is a big curious nerd, which is a great attribute to have at a bioscience company.
Review from Engineering Dept
What needs to change to make the company culture better?
Need to promote teamwork and bonding. My coworkers do not like to take breaks together or do any fun activities to promote team bonding. Difficult environment to make friends in.
Review from Operations Dept
Way too many things to list. It's been listed before, but seems stupid to keep repeating since nothing changes.
Review from Engineering Dept
Add more woman leadership please
Review from Sales Dept
Company culture in Ambry is Toxic. This is all driven from the top downwards. The C-Suite hate everyone below them. HR encourages a culture of fear
there should be better communication between the teams.
Review from IT Dept
What did you like most about the interview process?
Feedback is great and constructive.
Review from HR Dept
How easy & straight forward it is
Review from Customer Success Dept
the people/honest and crystal clear
Review from Admin Dept
Being able to speak and meet directly with the CEO who shared a lot of insights about the culture and expectations of the organization
Review from Finance Dept
Remove HR, all they care about is if the person they hire can be controlled
What would you improve about your company's interview process?
2020 interview is stressful and awkward.
Review from Sales Dept
What makes you most happy at work?
Supporting accounts and making a difference in patients lives.
Review from Sales Dept
Being able to do something I enjoy and being trusted to do it independently
Review from HR Dept
My coworkers and my impact.
Review from HR Dept
Contributing to our mission of understanding human disease -- and helping patients
Review from Engineering Dept
The people that I work with
Review from Operations Dept
What's going wrong and how can it be improved?
Decisions are made by upper management without consulting people in lab to best see how things would work
Review from Operations Dept
Too many changes have been going on and they are changes that are making it more difficult to manage our workflows. The changes being made are not benefitting the lab at all
Review from Operations Dept
My manager burns us out as much as possible. She is extremely inept at her job as a leader. She expects us to work 10-12 hours daily due to company needs. There is no work life balance. Maybe if the higher ups were more aware of how their managers manage, things can improve. no accountability
Review from Operations Dept
Everyone has too much to do and although the work is gratifying, I never feel like you're doing it well because it's difficult to complete any given task due to competing tasks
Review from Operations Dept
We need to put more resources into improving the lab and each workflow. Many times instruments are out of order and the manual process makes it very difficult. We need to improve tracker3, case manager, and the other sites we use. They are incredibly slow and difficult to navigate.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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