American Eagle Outfitters Claimed Company
We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and... read more
EMPLOYEE
PARTICIPANTS
275
TOTAL
RATINGS
2568
...
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American Eagle Outfitters Competitors

American Eagle Outfitters competitors include H&M, Abercrombie & Fitch Company, Gap Inc., Aeropostale and Latch. American Eagle Outfitters ranks 1st in Gender Score on Comparably vs its competitors. See below how American Eagle Outfitters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
1st
Diversity Rank
2nd
Product Quality
1st
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See American Eagle Outfitters Culture vs Competitors:

American Eagle Outfitters Competitors at a Glance

Product Quality Score Comparison

American Eagle Outfitters Ranks 1st in Product Quality Score

297 Customers rate American Eagle Outfitters' Product Quality Score a 4.2/5, which ranks it 1st against its competitors.

  1. 1st
    American Eagle Outfitters
    4.2 / 5
  2. 2nd
    H&M
    3.9 / 5
  3. 3rd
    Gap Inc.
    3.7 / 5
  4. 4th
    Abercrombie & Fitch Company
    3.7 / 5
  5. 5th
    Aeropostale
    3.1 / 5
NPS Comparison

American Eagle Outfitters Ranks 1st in Net Promoter Score

345 Customers rate American Eagle Outfitters' Net Promoter Score a 50, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend American Eagle Outfitters to a friend?”.

  1. 1st
    American Eagle Outfitters
    50
  2. 2nd
    H&M
    24
  3. 3rd
    Abercrombie & Fitch Company
    11
  4. 4th
    Gap Inc.
    0
  5. 5th
    Aeropostale
    -11
Pricing Score Comparison

American Eagle Outfitters Ranks 1st in Pricing Score

265 Customers rate American Eagle Outfitters' Pricing Score a 3.8/5, which ranks it 1st against its competitors.

  1. 1st
    American Eagle Outfitters
    3.8 / 5
  2. 2nd
    H&M
    3.8 / 5
  3. 3rd
    Gap Inc.
    3.4 / 5
  4. 4th
    Abercrombie & Fitch Company
    3.4 / 5
  5. 5th
    Aeropostale
    3 / 5
Customer Service Comparison

American Eagle Outfitters Ranks 1st in Customer Service

256 Customers rate American Eagle Outfitters' Customer Service a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    American Eagle Outfitters
    4.1 / 5
  2. 2nd
    H&M
    3.9 / 5
  3. 3rd
    Gap Inc.
    3.6 / 5
  4. 4th
    Abercrombie & Fitch Company
    3.6 / 5
  5. 5th
    Aeropostale
    3 / 5
Overall Culture Score Comparison

American Eagle Outfitters Ranks 2nd in Overall Culture Score

275 Employees rate American Eagle Outfitters' Overall Culture a 68/100, which ranks it 2nd against its competitors, below H&M. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    H&M
    72 / 100
  2. 2nd
    American Eagle Outfitters
    68 / 100
  3. 3rd
    Abercrombie & Fitch Company
    68 / 100
  4. 4th
    Gap Inc.
    67 / 100
  5. 5th
    Aeropostale
    67 / 100
eNPS Comparison

American Eagle Outfitters Ranks 5th in Employee Net Promoter Score

221 Employees rate American Eagle Outfitters' Employee Net Promoter Score a -3, which ranks it 5th against its competitors, below Abercrombie & Fitch Company. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at American Eagle Outfitters to a friend?”.

  1. 1st
    Aeropostale
    9
  2. 2nd
    H&M
    7
  3. 3rd
    Gap Inc.
    2
  4. 4th
    Abercrombie & Fitch Company
    0
  5. 5th
    American Eagle Outfitters
    -3
Gender Score Comparison

American Eagle Outfitters Ranks 1st in Gender Score

75 Employees rate American Eagle Outfitters' Gender Score a 72/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at American Eagle Outfitters.

  1. 1st
    American Eagle Outfitters
    72 / 100
  2. 2nd
    H&M
    71 / 100
  3. 3rd
    Gap Inc.
    69 / 100
  4. 4th
    Abercrombie & Fitch Company
    68 / 100
  5. 5th
    Aeropostale
    67 / 100
Diversity Score Comparison

American Eagle Outfitters Ranks 2nd in Diversity Score

33 Employees rate American Eagle Outfitters' Diversity Score a 74/100, which ranks it 2nd against its competitors, below Aeropostale. The Diversity Score tracks how positively diverse employees rate their experience at American Eagle Outfitters.

  1. 1st
    Aeropostale
    82 / 100
  2. 2nd
    American Eagle Outfitters
    74 / 100
  3. 3rd
    H&M
    72 / 100
  4. 4th
    Abercrombie & Fitch Company
    69 / 100
  5. 5th
    Gap Inc.
    62 / 100
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