Q&A With American Eagle Outfitters Employees
We employ more than 30,000 associates throughout the world and we believe that a truly diverse workplace is the result of an inclusive culture. It’s about more than simply bringing together people who are different, it’s about celebrating what makes us real.
How employees describe working at American Eagle Outfitters
everything and especially their professionalism
Nice work/life balance in workload
felt low stress,but was held over zoom
the products are good quality
The best company on the world
What it's like to work at American Eagle Outfitters
- American Eagle Outfitters employees generally work 8.3 hrs a day
- Employees at American Eagle Outfitters report the work pace is comfortably fast
- On a typical day, employees at American Eagle Outfitters have 1 meeting
- 75% of American Eagle Outfitters employees look forward to interacting with their team every day
- American Eagle Outfitters employees most often take 0-10 paid vacation and sick days each year
- 75% of American Eagle Outfitters employees report they are happy with their work life balance
- American Eagle Outfitters employees typically get valuable feedback on how to improve at work Once a month
- 55% of American Eagle Outfitters employees call their work environment positive
Q&A With American Eagle Outfitters Employees
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Does American Eagle Outfitters drug test or do a background check?
Yes, and yes. You may also end up randomly drug tested during your tenure there if you belong to a few certain positions, or if you are involved in an accident.
No
No drug test, Yes background check before offer of employment. At least for management/leadership positions.
How hard is it to get promoted at American Eagle Outfitters?
That really depends on if the management likes you or not. It is general knowledge among the associates that your experience and skills are nowhere near as important as your willingness to cooperate with your superiors.
What are the most important soft skills to be successful at American Eagle Outfitters?
Cooperation and teamwork, because the management (at least at my site) are incredibly disorganized and the communication is god awful. So anything to improve that is greatly appreciated.
How long after an interview at American Eagle Outfitters does it take to hear back?
It shouldn't take more than a few days
How long does it take to hear back after applying to American Eagle Outfitters?
Usually within the week.
What is the PTO policy at American Eagle Outfitters?
Associates accrue 1.5 hours per week during their first year, then it increases depending on how long you have worked there.
What should I wear for an interview at American Eagle Outfitters?
Business-casual seems to work fine.
What is the dress code at American Eagle Outfitters?
The dress code is probably the best thing about working there. Piercings and tattoos are allowed. Just about anything is acceptable as long as it doesn't cause an obvious safety hazard (like long necklaces or scarves that can get caught in conveyors).
What's the interview process like at American Eagle Outfitters?
Relatively casual.
What benefits does American Eagle Outfitters provide?
Medical through Cigna, dental, vision, life insurance, et cetera. They have an "Employee Assistance" program that allows employees to get all sorts of help, from legal assistance to marriage counselling. Some sites have an on-site health and wellness coach with whom you can meet during your work hours who helps you navigate your health insurance and get healthier.
How flexible is your work schedule at American Eagle Outfitters?
Barely any flexibility. Didn't get to use any PTO in 3.5 years while the SM's were constantly on vacations/work sponsored cruises. So many call-outs and unreliable associates that managers had to work 50+ hours, stay late, and cover associate shifts. Often "cl-opened" without 8hrs/acceptable personal time in between shifts. Seniority and favoritism used when allowing requests off/availability changes with the constant excuse of "Must align with needs of business or face possible termination" leaving you stuck to a crazy schedule with little freedom/control.
How helpful was your Sales team when you were first hired at American Eagle Outfitters?
Generally supportive with questions and learning the processes, got to shadow other employees before being zoned alone.
How would you describe your overall experience interviewing at American Eagle Outfitters?
Quick and fun. Questions were slightly more advanced if you haven't had experience, but in my case no issue, hired on the spot. (4 years ago) Currently: after adapting a mostly online hiring process, in-store interviews are rushed, and overly thorough especially considering they usually are group interviews done standing with a manager in the store who is still attempting to work/interact with other customers and employees. Need to staff according to interview time slots to allow managers to sit down with employees and have a more private and focused interview.
How do I do well in an interview at American Eagle Outfitters?
Dress to express your personal style but still look presentable and make a good impression. Be peppy and upbeat. If it's a group interview be prepared to outshine the others. Even if you have no/little job experience, personality goes a long way.
How are the benefits at American Eagle Outfitters for employees in Sales?
Great! One of the only things I liked about working there.
What's the internship program like at American Eagle Outfitters?
There isn't one at the store level.
Can American eagle schedule an employee out of their viability?
How far in advance does the schedule come out
Does AEO drug test employees in corporate or headquarters positions?
What do employees at American Eagle Outfitters think about their benefits?
American Eagle Outfitters employees rate their overall benefits a D and most of them think the perks are Neutral. 49% of American Eagle Outfitters employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.
How's career growth and advancement at American Eagle Outfitters?
63% of the same employees also feel like American Eagle Outfitters is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Eagle Outfitters.
How are the managers at American Eagle Outfitters?
American Eagle Outfitters employees rate their manager a D+ or 59/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.






