Working At American Eagle Outfitters - Ask a Question | Comparably
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Q&A With American Eagle Outfitters Employees

We employ more than 30,000 associates throughout the world and we believe that a truly diverse workplace is the result of an inclusive culture. It’s about more than simply bringing together people who are different, it’s about celebrating what makes us real.

How employees describe working at American Eagle Outfitters

everything and especially their professionalism

Nice work/life balance in workload

felt low stress,but was held over zoom

the products are good quality

The best company on the world

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What it's like to work at American Eagle Outfitters

  • American Eagle Outfitters employees generally work 8.3 hrs a day
  • Employees at American Eagle Outfitters report the work pace is comfortably fast
  • On a typical day, employees at American Eagle Outfitters have 1 meeting
  • 75% of American Eagle Outfitters employees look forward to interacting with their team every day
  • American Eagle Outfitters employees most often take 0-10 paid vacation and sick days each year
  • 75% of American Eagle Outfitters employees report they are happy with their work life balance
  • American Eagle Outfitters employees typically get valuable feedback on how to improve at work Once a month
  • 55% of American Eagle Outfitters employees call their work environment positive

Q&A With American Eagle Outfitters Employees

Asked to all employees at American Eagle Outfitters

  • Yes, and yes. You may also end up randomly drug tested during your tenure there if you belong to a few certain positions, or if you are involved in an accident.

  • No

  • No drug test, Yes background check before offer of employment. At least for management/leadership positions.

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Asked to all employees at American Eagle Outfitters

  • That really depends on if the management likes you or not. It is general knowledge among the associates that your experience and skills are nowhere near as important as your willingness to cooperate with your superiors.

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Asked to all employees at American Eagle Outfitters

  • Cooperation and teamwork, because the management (at least at my site) are incredibly disorganized and the communication is god awful. So anything to improve that is greatly appreciated.

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Asked to all employees at American Eagle Outfitters

  • It shouldn't take more than a few days

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Asked to all employees at American Eagle Outfitters

  • Usually within the week.

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Asked to all employees at American Eagle Outfitters

  • Associates accrue 1.5 hours per week during their first year, then it increases depending on how long you have worked there.

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Asked to all employees at American Eagle Outfitters

  • Business-casual seems to work fine.

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Asked to all employees at American Eagle Outfitters

  • The dress code is probably the best thing about working there. Piercings and tattoos are allowed. Just about anything is acceptable as long as it doesn't cause an obvious safety hazard (like long necklaces or scarves that can get caught in conveyors).

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Asked to all employees at American Eagle Outfitters

  • Relatively casual.

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Asked to all employees at American Eagle Outfitters

  • Medical through Cigna, dental, vision, life insurance, et cetera. They have an "Employee Assistance" program that allows employees to get all sorts of help, from legal assistance to marriage counselling. Some sites have an on-site health and wellness coach with whom you can meet during your work hours who helps you navigate your health insurance and get healthier.

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Asked to all employees at American Eagle Outfitters

  • Barely any flexibility. Didn't get to use any PTO in 3.5 years while the SM's were constantly on vacations/work sponsored cruises. So many call-outs and unreliable associates that managers had to work 50+ hours, stay late, and cover associate shifts. Often "cl-opened" without 8hrs/acceptable personal time in between shifts. Seniority and favoritism used when allowing requests off/availability changes with the constant excuse of "Must align with needs of business or face possible termination" leaving you stuck to a crazy schedule with little freedom/control.

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Asked to the Sales Department at American Eagle Outfitters

  • Generally supportive with questions and learning the processes, got to shadow other employees before being zoned alone.

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Asked to all employees at American Eagle Outfitters

  • Quick and fun. Questions were slightly more advanced if you haven't had experience, but in my case no issue, hired on the spot. (4 years ago) Currently: after adapting a mostly online hiring process, in-store interviews are rushed, and overly thorough especially considering they usually are group interviews done standing with a manager in the store who is still attempting to work/interact with other customers and employees. Need to staff according to interview time slots to allow managers to sit down with employees and have a more private and focused interview.

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Asked to all employees at American Eagle Outfitters

  • Dress to express your personal style but still look presentable and make a good impression. Be peppy and upbeat. If it's a group interview be prepared to outshine the others. Even if you have no/little job experience, personality goes a long way.

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Asked to the Sales Department at American Eagle Outfitters

  • Great! One of the only things I liked about working there.

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Asked to all employees at American Eagle Outfitters

  • There isn't one at the store level.

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Aggregated Employee Answer on Comparably

  • American Eagle Outfitters employees rate their overall benefits a D and most of them think the perks are Neutral. 49% of American Eagle Outfitters employees say they are satisfied with their benefits. The majority of employees also get 0-10 days of paid vacation, and most of the employees believe the cash value of their benefits is less than $500/mo.

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Aggregated Employee Answer on Comparably

  • 63% of the same employees also feel like American Eagle Outfitters is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Eagle Outfitters.

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Aggregated Employee Answer on Comparably

  • American Eagle Outfitters employees rate their manager a D+ or 59/100 and the majority believe their manager truly cares about them as a person. Most of the employees (67%) also feels pretty comfortable providing negative feedback directly to their boss.

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Should I work at American Eagle Outfitters?

30% of American Eagle Outfitters employees would encourage their friends to become coworkers, whereas 20% are neutral and 50% would not recommend working at American Eagle Outfitters to their friends.

-20
eNPS Score
30%Promoters
20%Passive
50%Detractors

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