American Eagle Outfitters Culture | Comparably
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We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and difference. read more
EMPLOYEE
PARTICIPANTS
712
TOTAL
RATINGS
5311

American Eagle Outfitters Company Culture

American Eagle Outfitters Culture

This score is derived from employee ratings & reviews
2.9/5
American Eagle Outfitters' Overall Culture is rated C-

Top Rated Culture Dimensions

American Eagle Outfitters CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Jay Schottenstein American Eagle Outfitters' CEO
Jay Schottenstein
62 /100

Diversity at American Eagle Outfitters

Top 25%Top 25% of Similar Size Companies on Comparably
B

Diverse employees at American Eagle Outfitters have rated Office Culture, Team, and Environment as the highest categories they have scored

Women at American Eagle Outfitters

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at American Eagle Outfitters have rated Environment, Professional Development, and Team as the highest categories they have scored

American Eagle Outfitters eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 35%Bottom 35% of Similar Size Companies on Comparably

Recommend to a Friend?

-20

American Eagle Outfitters employees are -20% more likely to recommend American Eagle Outfitters as a great place to work

30%Promoters
20%Passives
50%Detractors

Working at American Eagle Outfitters

Working at American Eagle Outfitters is rated below average by 712 employees, across various culture dimensions. American Eagle Outfitters employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting American Eagle Outfitters’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 35% compared to other companies in Pittsburgh, PA. See below in detail how working at American Eagle Outfitters was rated by employees.

Overall Company Culture at American Eagle Outfitters

C-

Overall Company Culture at American Eagle Outfitters is rated C-

Last updated 8 days ago

Bottom
30%

American Eagle Outfitters ranks in the Bottom 30% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 712 Employees

View Results
0
20
40
60
80
100
Customer Support
89
Customer Support89
Marketing
84
Marketing84
Design
79
Design79
Product
69
Product69
Sales
68
Sales68
Operations
62
Operations62

American Eagle Outfitters Employee Reviews

Out of 484 American Eagle Outfitters employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping American Eagle Outfitters improve their work culture.

74%
26%
Positive Reviews74%
Constructive Feedback26%

Positive Reviews From American Eagle Outfitters Employees

  • What did you like most about the interview process?
    how they made it very comfortable to talk to them
  • What did you like most about the interview process?
    Easy going, natural conversation style; without arbitrary typical challenges unrelated to the job
  • What makes you most happy at work?
    The work/life balance, and comraderie make going to work a lot of fun

Constructive Feedback From American Eagle Outfitters Employees

  • What does the leadership team need to get better at?
    everything and especially their professionalism
  • What does the leadership team need to get better at?
    Getting better at holding their managers accountable and teaching them more about inclusivity.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Yes, better management would help.

American Eagle Outfitters Company Information

American Eagle Outfitters Company Overview

We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and difference.

American Eagle Outfitters Mission, Vision & Values

American Eagle Outfitters Mission Statement

AMERICAN EAGLE OUTFITTERS, INC. is committed to investing in and giving back to the communities that contribute to our success.

American Eagle Outfitters Vision Statement

AEO® is built on trust, honesty and integrity. We honor individuality and celebrate self-expression. We are determined. We are creative. We work hard. We want everyone to be the best version of themselves.

American Eagle Outfitters Values

  • PEOPLE
  • INNOVATION
  • PASSION
  • INTEGRITY
  • TEAMWORK
Headquarter77 Hot Metal Street
Pittsburgh, PA 15203
United States of America
Websitewww.aeo-inc.com/
Founding Date1977
Tel412-432-3300
Company StatusPublic
StockAEO
Jobsaeo.jobs
Social Sites

American Eagle Outfitters Competitors

American Eagle Outfitters competitors include H&M, Latch, Abercrombie & Fitch Company, and Gap Inc.. American Eagle Outfitters ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how American Eagle Outfitters compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    H&M's Logo
    H&M
    3.8/5
  2. #2
    Latch's Logo
    Latch
    3.3/5
  3. #3
    Abercrombie & Fitch Company's Logo
    Abercrombie & Fitch Company
    3.2/5
  4. #4
    Gap Inc. Logo
    Gap Inc.
    3.0/5
  5. #5
    American Eagle Outfitters' Logo
    American Eagle Outfitters
    2.9/5
  • Give real.
  • Give. Love. Jeans.
  • Culture Video

American Eagle Outfitters Employees

712 employees at American Eagle Outfitters have reviewed American Eagle Outfitters across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 8 days ago.

Overall, the 712 American Eagle Outfitters employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at American Eagle Outfitters are mostly dissatisfied with their total compensation at American Eagle Outfitters, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at American Eagle Outfitters are generally satisfied with their team. 712 Participants grade the quality of their coworkers a C. The majority believe the meetings at American Eagle Outfitters are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at American Eagle Outfitters believe the environment at American Eagle Outfitters is positive. Most Participants believe the pace of work at American Eagle Outfitters is comfortably fast. About 81% of the employees at American Eagle Outfitters work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at American Eagle Outfitters are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
American Eagle Outfitters employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at American Eagle Outfitters report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at American Eagle Outfitters have 1 meeting
Meetings
A Day in the Life
75% of American Eagle Outfitters employees look forward to interacting with their team every day
Coworkers
A Day in the Life
American Eagle Outfitters employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
75% of American Eagle Outfitters employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
American Eagle Outfitters employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
55% of American Eagle Outfitters employees call their work environment positive
Environment

Joining American Eagle Outfitters - Employee Onboarding

The prevailing opinion from employees about joining American Eagle Outfitters is that the company was very unprepared on their first day. American Eagle Outfitters employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

American Eagle Outfitters KPIs and OKRs

At American Eagle Outfitters 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of American Eagle Outfitters' KPIs and OKRs is essential for its success. Out of 9 American Eagle Outfitters employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

American Eagle Outfitters CEO & Leadership

American Eagle Outfitters CEO - Jay Schottenstein

Jay Schottenstein American Eagle Outfitters' CEO
62 /100

Jay’s approval rate is lower compared to CEOs at similar sized companies, putting Jay in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Pittsburgh, PA. Jay Schottenstein’s employees rank American Eagle Outfitters in the Top 20% for Office Culture, in the Top 25% for Environment, and in the Top 25% for Professional Development. Schottenstein is generally unpopular with American Eagle Outfitters employees, but ranks especially low with employees with the company for Less than 1 Year, and by Hispanic or Latino employees and employees with the company for 1 to 2 Years. However, employees in the Product department have a slightly more favorable view of the CEO.

American Eagle Outfitters Leadership

The American Eagle Outfitters Executive Team is rated a “C” and led by CEO Jay Schottenstein, CMO Kyle Andrew, and Global Brand President of Aerie Jennifer Foyle

  • Jay Schottenstein  CEO / President

    Jay Schottenstein CEO / President

    Jay Schottenstein serves as the CEO / President of American Eagle Outfitters.

  • Kyle Andrew CMO

    Ms. Kyle Andrew has been Chief Marketing Officer and Executive Vice President at American Eagle Outfitters, Inc. since... read more

  • Jennifer Foyle Global Brand President of Aerie

    Ms. Jennifer M. Foyle serves as the President of CALYPSO Christiane Celle and CALYPSO St. Barth Inc. Ms. Foyle has been... read more

  • Kitty Yung Executive Vice President and President of Asia Pacific

    Ms. Kitty Yung has been an Executive Vice President and President of Asia Pacific of American Eagle Outfitters, Inc.... read more

  • Stacy B. Siegal Senior VP & General Counsel

    Ms. Stacy B. Siegal serves as Senior Vice President and General Counsel of American Eagle Outfitters, Inc. Ms. Siegal... read more

  • Fredrick W. Grover Executive Vice President of Factory Stores

    Mr. Frederick W. Grover, also known as Fred, has been Executive Vice President of Factory Stores at American Eagle... read more

  • Craig Johnson President of Customer Growth Partners

    Craig Johnson serves as President of Customer Growth Partners at American Eagle Outfitters, Inc.

  • Michael R. Rempell Chief Operations Officer and Executive Vice President

    Mr. Michael R. Rempell has been the Chief Operating Officer of American Eagle Outfitters, Inc. since June 2012 and has... read more

  • Charles Teti Senior Vice President of Men Design

    Mr. Charles Teti has been Senior Vice President of Men's Design at American Eagle Outfitters Inc. since April 30, 2007.

American Eagle Outfitters Salaries

How much does American Eagle Outfitters pay?

How much do people at American Eagle Outfitters get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at American Eagle Outfitters is $132,416, or $63 per hour, while the estimated median salary is $133,142, or $64 per hour.

At American Eagle Outfitters, the highest paid job is a Director of Sales at $229,974 annually and the lowest is a Sales Rep at $46,000 annually. Average American Eagle Outfitters salaries by department include: Communications at $229,120, Legal at $161,247, Customer Support at $71,365, and Business Development at $160,819. Half of American Eagle Outfitters salaries are above $133,142.

271 employees at American Eagle Outfitters rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 805 ratings) while 257 employees at American Eagle Outfitters rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 262 ratings).

Salaries contributed from American Eagle Outfitters employees include job titles like Project Manager- Tech and Sales Rep. Comparably data has a total of 1 salary records from American Eagle Outfitters employees.

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$126k
$126k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$305k
$305k100th Percentile
$132,416*
Average Compensation
$133,142*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

American Eagle Outfitters Salaries by City

American Eagle Outfitters Salaries by Department

Explore American Eagle Outfitters Salaries

Diversity & Inclusion at American Eagle Outfitters

Diverse employees at American Eagle Outfitters score the company 72/100 across various culture categories, placing American Eagle Outfitters in the Top 25% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at American Eagle Outfitters across various culture dimensions.

Ranked Culture the Highest

Women 89/100
Department - Customer Support
Men 82/100
Department - Sales
Diverse Employees 92/100
Department - Marketing

Ranked Culture the Lowest

Women 64/100
Tenure - 1 to 2 Years
Men 46/100
Department - Operations
Diverse Employees 66/100
Department - Sales

American Eagle Outfitters Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Pet-Friendly
  • Company Social Outings
  • Unique Office Space

American Eagle Outfitters PTO

American Eagle Outfitters' PTO and Vacation policy typically gives 0-10 days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is American Eagle Outfitters' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. American Eagle Outfitters' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy67%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

American Eagle Outfitters Careers

American Eagle Outfitters Jobs

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H1B Visa

In 2019, American Eagle Outfitters applied for 38 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

38
Total Applied
  • 100% Granted (38 out of 38)
  • 0% Denied ( out of 38)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 38)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 38)

This data was calculated using publicly sourced data from OFLC Performance Data

Let American Eagle Outfitters Know You Want To Work There

Overview of Candidates Interested in American Eagle Outfitters on Comparably

Candidates By Department

Sales
50%
All Industries
21%
IT
13%
Design
8%
Marketing
4%
Other
4%

Candidates By Location

Pittsburgh
29%
San Francisco
4%
Mesquite
4%
Sebastian
4%
Elyria
4%
Other
54%

Frequently Asked Questions regarding American Eagle Outfitters

What is American Eagle Outfitters address?

American Eagle Outfitters location is at 77 Hot Metal Street

Who is the CEO of American Eagle Outfitters?

American Eagle Outfitters CEO is Jay Schottenstein, their score by employees is 62

What is American Eagle Outfitters eNPS?

The eNPS for American Eagle Outfitters is -20

What is American Eagle Outfitters revenue?

American Eagle Outfitters revenue is $4B

What is the salary for Senior Designer in American Eagle Outfitters?

Senior Designer average salary in the US is 137k

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