American Eagle Outfitters Outlook Employee Reviews | Comparably
We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and difference. read more
EMPLOYEE
PARTICIPANTS
712
TOTAL
RATINGS
5311
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American Eagle Outfitters Outlook Employee Reviews

What makes you most happy at work?

The work/life balance, and comraderie make going to work a lot of fun

i enjoy my coworkers the most

Laughing with coworkers while working.

interacting with people and models

working with my coworkers and managers

Seeing my coworkers and helping a guest find everything they were looking for without any issues

My breaks, some of the friendly co workers

Interacting with the customers and getting to know the people I am selling to. I have made a lot of great friends as well

Interacting with cowokers. Helping customers

The people i work with as well as the great customers.

The customers and people i work with.

the employees are the best thing

Helping others to achieve their goals

When I get to leave

helping cutsomers find things they're excited about and organzing

When I get to ho home at the end of my day.

seeing some of my coworkers

Interacting with customers amd coworkers

When I get to plan everything out and it all comes into fruition that day or week.

Working with my most productive associates

Review from Sales Dept

What's going wrong and how can it be improved?

The lack of respect & communication

Evrything especially how they treat thier employees

The company needs to value the customers more.

Cultural decline. Written, verbal complaints of abuse are being ignored

Immediate change to store management and more consistent communication

Review from Sales Dept

The management needs to be changed so much retaliation is going on

Review from Sales Dept

I feel my store leader is very negative towards the associates especially with her attitude and teaching skills

Review from Sales Dept

Management needs to take work experience into consideration and notice the employees that actually work hard and not just play favorites. Managers should not be hanging out with associates outside of work. They also need to take sexual harassment MUCH more seriously.

Review from Sales Dept

Managers are very pressuring and disrespectful. We are always forced to stay after scheduled time without asking for our permission. Always asking us to come in early and not leave early

more staff and better deals

Review from Sales Dept

Management must be improved in all aspects

Review from Sales Dept

I was hired for an overnight merchandising position, but have been put on the sales floor a couple times without receiving any training first.

What do you like best about your company?

My team and the product

Review from Sales Dept

What would you most like to see improved at your company?

Quality of store team leaders

Review from Sales Dept

Review Sentiment at American Eagle Outfitters

74
74%
26
26%

About American Eagle Outfitters' Outlook

C-
62/100

Where This Score Ranks American Eagle Outfitters' Outlook

BOTTOM
30%

In the Bottom 30% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Pittsburgh, PA

5th

5th place versus 5 competitors rated on Comparably

American Eagle Outfitters' Outlook is scored a C- by 1069 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” American Eagle Outfitters' Outlook score is an accurate reflection of their overall culture score, with employees rating Outlook to be similar to American Eagle Outfitters' overall culture sentiment. Use the filters below to understand American Eagle Outfitters employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 9 days ago.

Rate Outlook the Highest

  • Department - Customer Support
    +24%
  • Ethnicity - African American/Black
    +23%
  • Department - Product
    +22%

Rate Outlook the Lowest

  • Department - Operations
    -8%
  • Experience - Over 10 Years
    -1%
  • Ethnicity - Hispanic or Latino
    +1%

How American Eagle Outfitters' Outlook Score is Calculated

FILTER RATINGS BY

Results from 685 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

63
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic24%
Good43%
Neutral24%
Bad7%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes54%
No46%
Are you typically excited about going to work each day?
×
Rate your company