American Eagle Outfitters Leadership Employee Reviews | Comparably
We are an American jeans brand rooted in authenticity and self-expression. We stand for individuality, freedom and difference. read more
EMPLOYEE
PARTICIPANTS
722
TOTAL
RATINGS
5394
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American Eagle Outfitters Leadership Employee Reviews

What do you like best about the leadership team?

down to earth and approachable

They are Compassionate and transparent.

Strong communications skills and motivation ability.

They are nice and friendly

i like the support, the kindness and the flexibility

They are good people and they care about their team.

The store manager and the assistant store manager both respect me and treat me like I'm an equal to them.

They are organized and firm, but they also know to exemplify compassion and care for the team members.

Have a great bunch of people in the leader ship team that I've come to know and like expectations and the leader ship is high but they do the best they can with what they have Support confidence and the objective to get the work completed and out the door

I love how encouraging and how they show leadership even in the challenging times

they are always there for you if you need anything.

Committed to the success of the brands.

very nice. supportive and understanding

I love how each and every sales lead is there for us to pump up the day and not make us feel discouraged about anything.

very nice and cery cool people

We are all a big family

Laid back, dependent and trustworthy.

It’s a really comforting environment so I feel comfortable voicing my opinio

Strong need to make you meet quotas

friendly, caring, compassionate, awesome, the best

What does the leadership team need to get better at?

Respecting time and not taking their breaks when the employee is at the final moments of their shift.

everything and especially their professionalism

Getting better at holding their managers accountable and teaching them more about inclusivity.

Everything. Communication is #1 took two mandated surveys in the past year. Number one issue was Communication. They send employees to other departments without notifying the department or send an employee to a departments with no training just to get sent back

Listening to their teams when they say they are burnt out. "taking your vacation" is not a response to a survey of burnout. Hiring more people and supporting your team and workload is.

Being actual leaders and supporting team

Identifying leaders who will bring store moral up nor down. Make it eaiser for assoicates to contact upper management to report misconduct. Uooer managment address said issues in a timely manner

Being advocates all the way down, the actual working teams are at wits end while we’re demanded more and mo

communicating, professionalism, favoritism, listen more

Review from Sales Dept

stop gossiping. the store leader is aawsome but the other managers are cruel

actually caring about the employees, ask to be done jobs that are part of my descripton? we should have a team to build sets, not 16 year olds building manaquis for you

The leadership team needs to get better at how they say certain things. All in all the company is not terrible but the pressure that each of the managers feel and in turn put on the rest of the staff is horrible.

actually caring about the wellbeing of their employees

Very bad very rude and un professional

Communication. Realistic goals. Listening to their team/employees.

Leading by example. Doing what they ask of others to do. Working the long shifts and late nights like others do. Being in tune with all managers and staff to be anle to pickup on unhappiness in the workplace.

participation honesty to do action

Get back to the real AEO culture

Listening to associates. Associates have been calling out the same issues for years and leadership will only make excuses.

Communication. There is very little accurate communication between the store leader and everyone above and below her

Review from Sales Dept
BOTTOM
30%

Leadership Scores are rated in the Bottom 30% of similar size companies on Comparably

Rated American Eagle Outfitters Leadership the Highest

  • Ethnicity - Other
    +30%
  • Department - Design
    +28%
  • Department - Customer Support
    +27%

Rated American Eagle Outfitters Leadership the Lowest

  • Department - Operations
    -6%
  • Ethnicity - Hispanic or Latino
    -4%
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