American Family Insurance Competitors | Comparably
American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. read more
EMPLOYEE
PARTICIPANTS
154
TOTAL
RATINGS
1498
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American Family Insurance Competitors

American Family Insurance competitors include Mutual of Omaha, Mercury Insurance, Allstate, State Farm Insurance and The Hanover Insurance Group. American Family Insurance ranks 1st in Diversity Score on Comparably vs its competitors. See below how American Family Insurance compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
5th
Diversity Rank
1st
Product Quality
5th
NPS Rank
4th
Pricing Rank
5th
Customer Service
3rd

American Family Insurance Competitors at a Glance

CEO Ratings Comparison

American Family Insurance's CEO Score Ranks 4th

118 Employees at American Family Insurance rate Jack Salzwedel a 68 out of 100, which ranks them 4th below Mercury Insurance's CEO,Gabriel Tirador. Last rating was 6 days ago.

  1. 1st
    James Blackledge Mutual of Omaha's CEO
    James Blackledge
    Mutual of Omaha
    81
    out of 100

    83 Employees at Mutual of Omaha rate James Blackledge a 81 out of 100, which ranks them 1st out of American Family Insurance's competitors. Last rating was 12 days ago.

  2. 2nd
    Thomas Wilson Allstate's CEO
    Thomas Wilson
    Allstate
    69
    out of 100

    563 Employees at Allstate rate Thomas Wilson a 69 out of 100, which ranks them 2nd out of American Family Insurance's competitors. Last rating was 10 days ago.

  3. 3rd
    Gabriel Tirador Mercury Insurance's CEO
    Gabriel Tirador
    Mercury Insurance
    69
    out of 100

    38 Employees at Mercury Insurance rate Gabriel Tirador a 69 out of 100, which ranks them 3rd out of American Family Insurance's competitors. Last rating was 4 days ago.

  4. 4th
    Jack Salzwedel American Family Insurance's CEO
    Jack Salzwedel
    American Family Insurance
    68
    out of 100
  5. 5th
    John Roche The Hanover Insurance Group's CEO
    John Roche
    The Hanover Insurance Group
    61
    out of 100

    49 Employees at The Hanover Insurance Group rate John Roche a 61 out of 100, which ranks them 5th out of American Family Insurance's competitors. Last rating was months ago.

  6. 6th
    Michael Tipsord State Farm Insurance's CEO
    Michael Tipsord
    State Farm Insurance
    56
    out of 100

    1312 Employees at State Farm Insurance rate Michael Tipsord a 56 out of 100, which ranks them 6th out of American Family Insurance's competitors. Last rating was today.

CEO Ratings Comparison
RankCEOCompany Score
1James BlackledgeMutual of Omaha81
2Thomas WilsonAllstate69
3Gabriel TiradorMercury Insurance69
4Jack SalzwedelAmerican Family Insurance68
5John RocheThe Hanover Insurance Group61
6Michael TipsordState Farm Insurance56
Product Quality Score Comparison

American Family Insurance Ranks 5th in Product Quality Score

140 Customers rate American Family Insurance's Product Quality Score a 2.3/5, which ranks it 5th against its competitors, below State Farm Insurance.

  1. 1st
    Mutual of Omaha
    2.6 / 5
  2. 2nd
    The Hanover Insurance Group
    2.4 / 5
  3. 3rd
    Allstate
    2.3 / 5
  4. 4th
    State Farm Insurance
    2.3 / 5
  5. 5th
    American Family Insurance
    2.3 / 5
  6. 6th
    Mercury Insurance
    1.5 / 5
Product Quality Score Comparison
RankCompany Score
1Mutual of Omaha53
2The Hanover Insurance Group48
3Allstate47
4State Farm Insurance46
5American Family Insurance46
6Mercury Insurance30
NPS Comparison

American Family Insurance Ranks 4th in Net Promoter Score

162 Customers rate American Family Insurance's Net Promoter Score a -48, which ranks it 4th against its competitors, below State Farm Insurance. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend American Family Insurance to a friend?”.

  1. 1st
    Mutual of Omaha
    -15
  2. 2nd
    Allstate
    -32
  3. 3rd
    State Farm Insurance
    -39
  4. 4th
    American Family Insurance
    -48
  5. 5th
    Mercury Insurance
    -70
  6. 6th
    The Hanover Insurance Group
    -72
NPS Comparison
RankCompany Score
1Mutual of Omaha-15
2Allstate-32
3State Farm Insurance-39
4American Family Insurance-48
5Mercury Insurance-70
6The Hanover Insurance Group-72
Pricing Score Comparison

American Family Insurance Ranks 5th in Pricing Score

133 Customers rate American Family Insurance's Pricing Score a 2/5, which ranks it 5th against its competitors, below State Farm Insurance.

  1. 1st
    Mutual of Omaha
    2.7 / 5
  2. 2nd
    The Hanover Insurance Group
    2.4 / 5
  3. 3rd
    Allstate
    2.3 / 5
  4. 4th
    State Farm Insurance
    2.2 / 5
  5. 5th
    American Family Insurance
    2 / 5
  6. 6th
    Mercury Insurance
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Mutual of Omaha54
2The Hanover Insurance Group48
3Allstate46
4State Farm Insurance44
5American Family Insurance41
6Mercury Insurance31
Customer Service Comparison

American Family Insurance Ranks 3rd in Customer Service

128 Customers rate American Family Insurance's Customer Service a 2.3/5, which ranks it 3rd against its competitors, below Allstate.

  1. 1st
    Mutual of Omaha
    2.8 / 5
  2. 2nd
    Allstate
    2.3 / 5
  3. 3rd
    American Family Insurance
    2.3 / 5
  4. 4th
    The Hanover Insurance Group
    2.3 / 5
  5. 5th
    State Farm Insurance
    2.2 / 5
  6. 6th
    Mercury Insurance
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Mutual of Omaha56
2Allstate47
3American Family Insurance46
4The Hanover Insurance Group46
5State Farm Insurance44
6Mercury Insurance26
Overall Culture Score Comparison

American Family Insurance Ranks 4th in Overall Culture Score

154 Employees rate American Family Insurance's Overall Culture a 66/100, which ranks it 4th against its competitors, below Allstate. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Mutual of Omaha
    73 / 100
  2. 2nd
    Mercury Insurance
    68 / 100
  3. 3rd
    Allstate
    67 / 100
  4. 4th
    American Family Insurance
    66 / 100
  5. 5th
    State Farm Insurance
    63 / 100
  6. 6th
    The Hanover Insurance Group
    60 / 100
Overall Culture Score Comparison
RankCompany Score
1Mutual of Omaha73
2Mercury Insurance68
3Allstate67
4American Family Insurance66
5State Farm Insurance63
6The Hanover Insurance Group60
eNPS Comparison

American Family Insurance Ranks 4th in Employee Net Promoter Score

117 Employees rate American Family Insurance's Employee Net Promoter Score a -9, which ranks it 4th against its competitors, below Mercury Insurance. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at American Family Insurance to a friend?”.

  1. 1st
    Mutual of Omaha
    37
  2. 2nd
    Allstate
    4
  3. 3rd
    Mercury Insurance
    4
  4. 4th
    American Family Insurance
    -9
  5. 5th
    State Farm Insurance
    -17
  6. 6th
    The Hanover Insurance Group
    -25
eNPS Comparison
RankCompany eNPS
1Mutual of Omaha37
2Allstate4
3Mercury Insurance4
4American Family Insurance-9
5State Farm Insurance-17
6The Hanover Insurance Group-25
Gender Score Comparison

American Family Insurance Ranks 5th in Gender Score

26 Employees rate American Family Insurance's Gender Score a 62/100, which ranks it 5th against its competitors, below State Farm Insurance. The Gender Score tracks how positively women rate their experience at American Family Insurance.

  1. 1st
    Mercury Insurance
    79 / 100
  2. 2nd
    Mutual of Omaha
    74 / 100
  3. 3rd
    Allstate
    69 / 100
  4. 4th
    State Farm Insurance
    66 / 100
  5. 5th
    American Family Insurance
    62 / 100
  6. 6th
    The Hanover Insurance Group
    57 / 100
Gender Score Comparison
RankCompany Score
1Mercury Insurance79
2Mutual of Omaha74
3Allstate69
4State Farm Insurance66
5American Family Insurance62
6The Hanover Insurance Group57
Diversity Score Comparison

American Family Insurance Ranks 1st in Diversity Score

12 Employees rate American Family Insurance's Diversity Score a 72/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at American Family Insurance.

  1. 1st
    American Family Insurance
    72 / 100
  2. 2nd
    Allstate
    68 / 100
  3. 3rd
    Mutual of Omaha
    64 / 100
  4. 4th
    State Farm Insurance
    63 / 100
  5. 5th
    The Hanover Insurance Group
    53 / 100
Diversity Score Comparison
RankCompany Score
1American Family Insurance72
2Allstate68
3Mutual of Omaha64
4State Farm Insurance63
5The Hanover Insurance Group53
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