-9
eNPS Score
Q&A With American Family Insurance Employees
Here, Passion and Purpose Fill the Halls And here, we challenge each other to be our best. Because we believe that how we treat one another is just as important as what we deliver to our customers. If you’re looking to make a difference – we’re looking for you. Join our team. And bring your dreams.
How employees describe working at American Family Insurance
Overall Sentiment: It is a stable environment with excellent "human" elements—like teamwork and benefits—but one that requires navigating some internal bureaucracy and silos to get things done effecti
Posted 24 days ago
Amazing, they have your back even when things get hectic
Value of Customer; Customer Service
Very poor service and communication.
Difficult to progress career wise
What it's like to work at American Family Insurance
- American Family Insurance employees generally work 8.9 hrs a day
- Employees at American Family Insurance report the work pace is extremely fast
- 77% of American Family Insurance employees look forward to interacting with their team every day
- American Family Insurance employees most often take unlimited paid vacation and sick days each year
- 40% of American Family Insurance employees report they are happy with their work life balance
- American Family Insurance employees typically get valuable feedback on how to improve at work Every Week
- 62% of American Family Insurance employees call their work environment positive
Q&A With American Family Insurance Employees
IDX: 0 TOT: 15
How's the vacation policy at American Family Insurance?
Depends on if your corporate or with an agent but pretty good overall
It depends on who you work for. I worked for a independent owner not by American family Insurance Cooporate
How long does it take to hear back after applying to American Family Insurance?
Pretty quickly normally
How long after an interview at American Family Insurance does it take to hear back?
Depends on the position. Pretty quick normally
Does American Family Insurance drug test or do a background check?
You have to be licensed so yes the state will do a full background check when you apply for your license. If you apply for corporate jobs, they probably will drug test but it would be up to each individual agent if they want to test or not.
How's the morale at American Family Insurance?
Depends on your department and your level in the org.
What unique perks and benefits does American Family Insurance provide?
One unique perk is "flex days." We can work a little extra every day to earn every other Friday off.
What's the office layout like at American Family Insurance?
Depends on the location. At the National HQ in Madison, it's a large campus with 3 buildings with multiple floors in each building.
How much diversity is there among employees at American Family Insurance?
Very diverse employee population
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Who do I talk to about insurance fraud of an agent
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Does American Family Insurance use (or will use soon) an employee tracking software that monitors employee time at their computer keyboard?
How's career growth and advancement at American Family Insurance?
33% of the same employees also feel like American Family Insurance is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at American Family Insurance.
How are the managers at American Family Insurance?
American Family Insurance employees rate their manager a C or 65/100 and the majority believe their manager truly cares about them as a person. Most of the employees (50%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at American Family Insurance?
American Family Insurance employees rates their pay and overall compensation a C+ or 65/100. 57% of employees believe they are paid fairly and 71% of employees get raises every year.
How are the benefits at American Family Insurance for employees in Sales?
American Family Insurance's Sales team rates their overall benefits a F and most of them think the perks are Neutral. 33% of American Family Insurance employees in Sales say they are satisfied with their benefits.
Curious about what work's like at American Family Insurance?
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Should I work at American Family Insurance?
35% of American Family Insurance employees would encourage their friends to become coworkers, whereas 21% are neutral and 44% would not recommend working at American Family Insurance to their friends.
| 35% | Promoters |
|---|---|
| 21% | Passive |
| 44% | Detractors |
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Recently Asked Questions about working at American Family Insurance
- How long does it take to hear back after applying to American Family Insurance?
- How long after an interview at American Family Insurance does it take to hear back?
- Does American Family Insurance drug test or do a background check?
- How's the morale at American Family Insurance?
- What unique perks and benefits does American Family Insurance provide?