eNPS at American Family Insurance | Comparably
American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. read more
EMPLOYEE
PARTICIPANTS
154
TOTAL
RATINGS
1498
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eNPS at American Family Insurance

American Family Insurance's Employee Net Promoter Score (eNPS) is -9, as rated by 117 employees. Employee Net Promoter Score tracks American Family Insurance employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at American Family Insurance to a friend? Today, 35% of American Family Insurance employees would encourage their friends to become coworkers, whereas 21% are neutral and 44% would not recommend working at American Family Insurance to their friends.

Last updated 23 days ago.

Where This Score Ranks American Family Insurance's eNPS

  • BOTTOM
    45%

    In the Bottom 45% of 1261 Similar Sized Companies on Comparably

  • 4th

    4th place versus 5 competitors rated on Comparably

-7
Apr
-5
Jul
-8
Oct
-8
Feb
-8
Mar
-9
Jun
  • Promoters
  • Passives
  • Detractors
Who Ranks American Family Insurance's eNPS the Highest?
Experience - 1 to 3 Years 50/100
Department - Sales 34/100
Experience - Entry Level 25/100
Who Ranks American Family Insurance's eNPS the Lowest?
Department - Admin -67/100
Department - Customer Support -67/100
Department - Operations -50/100

American Family Insurance eNPS At a Glance

American Family Insurance employees are less likely to recommend American Family Insurance as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with 1 to 3 Years experience and the Sales department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at American Family Insurance to a friend?” Based on 117 ratings, American Family Insurance ranks 4th place versus its 5 competitors and is right below Mutual of Omaha.

The last rating was provided 23 days ago.

American Family Insurance's eNPS Trendline

  • American Family Insurance-8
  • Similar Size on Comparably

American Family Insurance's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
45%

American Family Insurance ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. McDonald's
    -9
  2. DICK'S Sporting Goods
    -9
  3. Alcoa
    -9
  4. American Family Insurance
    -9
  5. Citizens National Bank
    -9
  6. Shaw Industries
    -9
  7. International Paper
    -9
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