D-
52/100
American Medical Response Claimed Company
The team at AMR has a single mission of caring for the world at a moment’s notice. We are caregivers, first and foremost and we will be there when you need us. And we will always treat our patients, customers and teams with respect. read more
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American Medical Response Outlook Employee Reviews
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Positive
Constructive
What makes you most happy at work?
STAYING BUSY AND OFFERING REAL SUPPORTIVE HELP
Teaching new employees educational information and protocols. Problem solving where I can. Being a leader for employees to look up to and trust.
Work/ life balance and multiple opportunities and communities to serve.
Meeting people from all sorts of backrounds who have all sorts of goals.
Have a day with out my co worker making me feel awful for no reason
Ability to do my job fast and error free
Review from Operations Dept
The ever changing work. It’s different every day. Also the peop
Review from Customer Support Dept
Working overtime and talking to coworkers
My coworkers and never knowing what the next call will bring.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Honest assessment from KKR leadership outside of GMR leadership to assess culture of regional leadership . They will find out that their VPs and Regional Directors are actual frauds. They expect to have lower management actually drive direction.
Tired and overworked medics and emts do poor pt care
Operations employees are being micromanaged to the point where they are counting the time that our wheels roll when a call is received. I understand why it is being done, not HOW it is being done. Getting a 'point' for 0.009 seconds late going out is unreasonable.
The employees come from a different city and do not care about the community because management does not care about community. They just care about money.
Staffing, competitive pay, and appreciation of all emplyees not just paramedics.
keep the vehicles in good shape, keep the paint looking good, keep the equipment up to date and working, get new cot mattresses.
Poor pay, poor training, poor accountability, poor feed back from upper management, poor staffing, "Just Culture" does not solve problems and should be thrown out. Hold individual clinicians responsible for their actions or lack of actions and attempt to correct them so that patient care improves
Review from Operations Dept
It is a hard job. I like some aspects of the job but other things I hate.
Review from Customer Support Dept
indecisions from management. Lack of training.
Review from Operations Dept
Our customers are generally having the worst day of their lives. Some just have more humor about it than others.
Review from Operations Dept
What do you like best about your company?
I have the freedom during my shift to relax and run my calls. (As long as my wheels roll on time)
I daily look forward to clocking out.
Review from Operations Dept
What would you most like to see improved at your company?
QA/QI process needs significant revamping and the education should reflect that. Also the new employee orientation program is best described as lacking. AMR has been wasting time churning out accelerated EMT Basic courses that poorly prepare the participants to actually function in an emergency.
Review from Operations Dept
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