American Express Customer Service Manager Salaries in Rochester, NY | Comparably
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"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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American Express Customer Service Manager Salaries in Rochester, NY

The average American Express Customer Service Manager in Rochester, NY earns an estimated $92,150 annually, which includes an estimated base salary of $80,991 with a $11,159 bonus. American Express' Customer Service Manager compensation is $21,856 more than the US average for a Customer Service Manager. Customer Service Manager salaries at American Express in Rochester, NY can range from $32,000 - $200,000.

In Rochester, NY, The Customer Support Department at American Express earns $8,592 more on average than the Finance Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$92,150
Average Compensation
$80,991
avg. base
$11,159
avg. bonus

Customer Service Manager Salaries at American Express

In Rochester, NY, Customer Service Managers earn $2,899 more than Customer Service Managers.

Customer Service Manager
$89k*
$55k
Technical Support
$39k*
* estimated salary

Compensation at American Express by Department

In Rochester, NY, The Customer Support Department averages $8,592 more than the Finance Department, and $5,724 less than the Marketing Department

Marketing
$92,438 Avg. total comp.
+$6k
Customer Support
$86,714 Avg. total comp.
Finance
$78,122 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to American Express reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to American Express reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at American Express Rate Their Compensation

The majority of Customer Service Managers at American Express believe they're compensated fairly. 89% of Customer Service Managers at American Express say they receive annual bonuses, and the vast majority (75%) are satisfied with their benefits. See more compensation ratings at American Express

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