American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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Katrina R. Lane ā Executive Vice President of Operations & Marketing Capabilities for The U.S. Consumer Cards at American Express
Executive Bio
Ms. Katrina R. Lane has been Executive Vice President, Consumer Marketing and Operations, of American Express Company in May 2015. Ms. Lane has responsibility for customer lifecycle marketing and building new capabilities. She served as Executive Vice President of Operations & Marketing Capabilities for The U.S. Consumer Cards at American Express Company since May 2013. Ms. Lane served as Executive Vice President of Consumer Products and Experiences at American Express Company from May 2012 May 2013. She create new offerings to enhance the Cardmember experience and oversee customer segmentation, retention and advocacy. She served as Chief Technology Officer and Senior Vice President at Caesars Entertainment Corporation (also known as Harrah's Entertainment, Inc) and Caesars Entertainment Operating Company, Inc. (also known as Harrah's Operating Company Inc.) from January 2009 to 2012. Ms. Lane joined Caesars in 2004 and was responsible for a range of technology and marketing activities including oversight of the firm's IT application development, support, infrastructure, innovation, gaming, websites and security groups. Prior to Caesars, Ms. Lane served as Senior Vice President of Marketing for AfterHours Formalwear, a division of May Department Stores. Ms. Lane served as Vice President of Channel Marketing at Harrah's from March 2004 to January 2009. Ms. Lane has over 14 years of experience in technology enabled marketing including CRM, online and direct marketing, in a range of B-to-C businesses. She served as a Consultant at McKinsey & Company. She also worked in the retail, consumer banking and credit industries and in online marketing for 7 years at McKinsey & Company, where she was a co-leader in the Customer Relationship Marketing Practice. She serves as a member of the Board of Directors of American Express Bank, Federal Savings Bank, a wholly-owned subsidiary of American Express Company. She served as a Director of Scholastic Corporation from September 21, 2015 to October 30, 2015. Ms. Lane has a B.S. in Physics from Stanford University and an M.S. and Ph.D. in Experimental Physics from Cornell University.
Executive Team Culture Ratings from American Express Employees
TOP
30%
American Express' Executive Team scores in the Top 30%
of similar sized companies on Comparably
of similar sized companies on Comparably
American Express' Executive Team at a Glance
Based on 439 ratings, American Express' employees are satisfied with their Executive Team and give them a āBā or 71/100. On average, Men provided higher ratings for their Executive Team compared to Women. Also, the Admin department thinks more highly of the Executive Team relative to the Design department.
American Express' Executive Team ranks in the Top 35% of other companies in New York and Top 30% of other companies on Comparably that also have 10,000+ Employees.
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