APAC Customer Services Employee Reviews | Comparably
APAC Customer Services, Inc., an EGS Company, is a leading provider of customer care services read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
185

APAC Customer Services Employee Reviews

Out of 14 APAC Customer Services employee reviews, 8% were positive. The remaining 92% were constructive reviews with the goal of helping APAC Customer Services improve their work culture. The Customer Support team, with 8% positive reviews, reports the best experience at APAC Customer Services compared to all other departments at the company.

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

There aren't any Leadership reviews of APAC Customer Services yet.
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What does the leadership team need to get better at?

Leadership Reviews

don't tell people they're being laid off a few days before

Review from Customer Support Dept

Treat the employees with respect and not like they are just a bunch of cattle

Review from Customer Support Dept

Management needs to stop playing favorites

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

There aren't any Compensation reviews of APAC Customer Services yet.
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Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

If they paid better wages

Review from Customer Support Dept

The management focuses on the negative instead of the positive, and they don't treat everyone the same across the board.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

There aren't any Team reviews of APAC Customer Services yet.
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What do your coworkers need to improve and how could you work together better?

Team Reviews

Most of my coworkers are awesome

Review from Customer Support Dept

Better people need to be hired recently, and coaching needs to improve.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

There aren't any Environment reviews of APAC Customer Services yet.
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What needs to change to make the company culture better?

Environment Reviews

Better treatment and less criticism.

Review from Customer Support Dept

Overall a more positive outlook. Reward good behaviors instead of bad.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

The person doing the interview was kind and treated you with respect.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of APAC Customer Services yet.
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What makes you most happy at work?

Outlook Reviews

There aren't any Outlook reviews of APAC Customer Services yet.
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What's going wrong and how can it be improved?

Outlook Reviews

I've said it over and over to treat people with respect and not like children

Review from Customer Support Dept

Management needs better training in how to effectively coach employees.

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of APAC Customer Services yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of APAC Customer Services yet.
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Review Sentiment at APAC Customer Services

8
8%
92
92%
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