Appian Employee Reviews | Comparably
Appian Claimed Company
Appian provides process automation technology. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for 25 years and understand enterprise operations like no one else. For more information, visit appian.com. [Nasdaq: APPN] read more
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EMPLOYEE
PARTICIPANTS
556
TOTAL
RATINGS
15480

Appian Employee Reviews

Out of 2416 Appian employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Appian improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Appian compared to all other departments at the company. The Product team offered the most constructive feedback, with 10% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

I am not sure which group this question refers to. If it is exec leadership team then I can't answer because I don't interact or hear from them enough to have an opinion

Review from Customer Success Dept · Posted 2 days ago

They are focused on delivering more value to our customers, understanding that this will lead to sustainable growth

Review from Customer Success Dept · Posted 3 days ago

Honest and intelligent. They understand our business

Review from Customer Success Dept · Posted 5 days ago

The direction is clear, but I think the current branding and direction is poor. Not a fan of Serious AI and find it to be misleading for what we truly do as a customer

Review from Engineering Dept · Posted 6 days ago

Consistency. Vision from Matt C.

Review from Customer Success Dept · Posted 6 days ago

What does the leadership team need to get better at?

Leadership Reviews

Taking accountability and practicing humility

Review from Product Dept · Posted 9 days ago

We don't treat people like people anymore. We are reverting to sterotypes/biases/assumptions rather than being actively engaged and forming partnerships.

Review from Engineering Dept · Posted 9 days ago

Supporting the individual contributions and making them feel heard

Review from Engineering Dept · Posted 9 days ago

Growing the company and having a dynamic, fast-paced culture. It's too clinical now.

Review from Sales Dept

There needs to be a more focussed and clear sales strategy. It feels as if the company is constantly changing strategies and feels like they are just throwing darts at a dart board.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

The combination of salary, bonus, and stock options is very competitive

Review from Customer Success Dept · Posted 3 days ago

Flexible leave time as a salaried employee

Review from Customer Success Dept · Posted 5 days ago

unlimited PTO that's encouraged to take and actually use

Review from Engineering Dept · Posted 6 days ago

Salaries are overall good with market. Bonus targets are very low compared to market.

Review from Finance Dept · Posted 6 days ago

Honestly, there's not really a best part, but I do think it's fair. Maybe slightly under what I'd hope for at this point in my Appian/professional career.

Review from Finance Dept · Posted 6 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Cost of living is increasing faster than my compensation

Review from Customer Success Dept · Posted 2 days ago

I think the compensation varies too much between countries, and also between positions. It seems to me that the position I hold, in relation to the tasks I perform, is not fully commensurate with my pay and/or financially adequate.

Review from Customer Success Dept · Posted 2 days ago

Not enough responsibility. [Two more words]

Review from Customer Success Dept · Posted 6 days ago

we are paid less than similar positions at other companies, and that used to be ok when we were treated better and trusted, but now it feels like we're treated as numbers, forced to work in office 5 days a week, and are still paid the same/less. they fixed salaries a few years ago but then undid it

Review from Engineering Dept · Posted 9 days ago

I admit I love my role and everyone I'm working with however I'm significantly underpaid

Review from HR Dept · Posted 13 days ago

What are some of the best things about your team?

Team Reviews

They are intelligent and fun. This is a rare combination. I trust them to do good work.

Review from Customer Success Dept · Posted 2 days ago

Highly competent, with excellent ideas, always willing to help

Review from Customer Success Dept · Posted 2 days ago

Really dedicated individuals who also manage to connect to each other on a personal level

Review from Customer Success Dept · Posted 3 days ago

People are proactive and take initiative. It is always easy to be honest.

Review from Customer Success Dept · Posted 5 days ago

always open to questions and conversation in general. can confidently say they're like friends and not just co workers!

Review from Engineering Dept · Posted 6 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Collaboration is lacking, when processes change or need support they become burdensome to handle without adequate support.

Review from Operations Dept

Collaboration and growth mindset could be improved.

Review from Sales Dept

Move on from the old Appian way of working

Review from Sales Dept

I dont need to collaborate with them. I like being remote. A lot of my job falls on no ones shoulders but me

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The quality of my coworkers

Review from Customer Success Dept · Posted 2 days ago

Growth is strongly encouraged and we always feel very supported.

Review from Customer Success Dept · Posted 2 days ago

The atmosphere in the office is very fun and engaging - lots of free food and opportunities to connect

Review from Customer Success Dept · Posted 3 days ago

Proactive mindset shared across the company. People want to help one another.

Review from Customer Success Dept · Posted 5 days ago

Openness to questions and wanting to assist in understanding

Review from Engineering Dept · Posted 6 days ago

What needs to change to make the company culture better?

Environment Reviews

Unreasonable expectations of speed to execute considering processes, their minimum acceptable standards are only achievable with working 10-12 hour days.

Review from HR Dept · Posted 13 days ago

work/life balance should be better. 30 vacation days instead of 25 would make a huge differnce. Most of my team members have that 30 days already. Not sure why this is not a standard.

Review from Sales Dept · Posted 13 days ago

Already answered in a prior question

Review from Sales Dept

Focus on people needs to return

Review from Customer Success Dept

1) Listen to the people doing the work 2) Stop treating remote employees as second class 3) Actually promote and compensate people in line with the impact of the work they are being asked to do.

Review from Marketing Dept

What did you like most about the interview process?

Interviews Reviews

closeness and sincerity in the process

Review from Customer Success Dept

The concern about making sure Appian hires the right people which requires a careful inspection of everyone coming through the interview process

Review from Customer Support Dept

Extremely organized and efficient. I enjoyed the entire process.

Review from Engineering Dept

I had the opportunity to interview with executives and founders of the company, and this gave me a great window into what the culture of the team I was joining would be.

Review from Sales Dept

Honesty and willingness to take time to walk me through the process and overall next steps

Review from Sales Dept

What would you improve about your company's interview process?

Interviews Reviews

Structure and clarity when it comes to applications within.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Getting praise from people very high in the company

Review from Customer Success Dept · Posted 2 days ago

Coworkers, motivation, employee care through events, flexibility, etc.

Review from Customer Success Dept · Posted 2 days ago

Delivering successful outcomes that earn praise

Review from Customer Success Dept · Posted 3 days ago

When projects are going well and we are executing on the vision with minimum disruptions.

Review from Customer Success Dept · Posted 5 days ago

the people and coworkers I'm with

Review from Engineering Dept · Posted 6 days ago

What's going wrong and how can it be improved?

Outlook Reviews

If I didn't have to go into the office 5 days a week and deal with dysfunctional executives

Review from Product Dept · Posted 9 days ago

I'm not sure if it can be improved. Appian seems set on going down a path similar to AWS or larger companies that favor burning out their workers to meet short term gains rather than long-term efforts that would reap more returns and less maintenance/operational costs.

Review from Engineering Dept · Posted 9 days ago

without clear strategy, we get caught up in chasing admin work and working on the project du jour. I feel as is I am not able to commit the appropriate time to building enterprise strategy for customers.

Review from Sales Dept

The HR mission and goals are focused on company goals, and have very little to do with the actual "Human" side of Human Resources. Too many policies are "one size fits all" that don't take into account variations in job function, team dynamics, or individual work styles.

Review from HR Dept

At this point I’m not sure any suggestion would be listened to or acted on. It seems the executives want to stay tight lipped but front the idea they are listening. I’m dedicated and want to keep working here, but it seems like every f

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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