Appian Employee Reviews
Out of 2039 Appian employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping Appian improve their work culture. The Customer Support team, with 100% positive reviews, reports the best experience at Appian compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 8% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Growing the company and having a dynamic, fast-paced culture. It's too clinical now.
Review from Sales Dept
There needs to be a more focussed and clear sales strategy. It feels as if the company is constantly changing strategies and feels like they are just throwing darts at a dart board.
Review from Sales Dept
Change management led from the top. We need to move faster, be successful even through a hiring shift to Chennai, and use AI to get much better at our jobs - all valid needs. They could be exciting change management projects but instead are currently mandated from the top with little support.
Review from Product Dept
Caring about their employees, committing to and communicating their strategy long-term, sharing Appian's financial successes with the employees
Review from Engineering Dept
Changing their actions based on employee feedback. They love to "listen" to feedback, but I have never seen the executive team change course based on that feedback.
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
By getting paid to the market standards
Review from Engineering Dept
Total comp package could be higher, especially when dealing with the benefits, which are extremely expensive and non-performant.
Review from Sales Dept
Higher pay to be competitive with market
Review from HR Dept
Pay transparency on job postings seems more in-step with similar tech companies. Without that transparency upfront, it's easy to default to "everyone else must be making more" thinking, even if this is not true.
Review from Customer Success Dept
Appian seems to emphasize job level a lot in justifying compensation. While YOE/age are important factors to consider, I think the skills required by each role within a given department should warrant more nuanced compensation discussions.
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Move on from the old Appian way of working
Review from Sales Dept
I dont need to collaborate with them. I like being remote. A lot of my job falls on no ones shoulders but me
Review from Sales Dept
What needs to change to make the company culture better?
Already answered in a prior question
Review from Sales Dept
Focus on people needs to return
Review from Customer Success Dept
1) Listen to the people doing the work 2) Stop treating remote employees as second class 3) Actually promote and compensate people in line with the impact of the work they are being asked to do.
Review from Marketing Dept
Less emphasis on working in the office.
Review from Marketing Dept
Appian has a great work culture, that needs to reflect at every group level and in their functioning.
Review from Engineering Dept
What would you improve about your company's interview process?
Structure and clarity when it comes to applications within.
Review from Sales Dept
What's going wrong and how can it be improved?
without clear strategy, we get caught up in chasing admin work and working on the project du jour. I feel as is I am not able to commit the appropriate time to building enterprise strategy for customers.
Review from Sales Dept
The HR mission and goals are focused on company goals, and have very little to do with the actual "Human" side of Human Resources. Too many policies are "one size fits all" that don't take into account variations in job function, team dynamics, or individual work styles.
Review from HR Dept
At this point I’m not sure any suggestion would be listened to or acted on. It seems the executives want to stay tight lipped but front the idea they are listening. I’m dedicated and want to keep working here, but it seems like every f
Review from Sales Dept
For the last decade, the top problem has been that Appian is hard to do business with. There's only so much anyone outside of Sales can do to help with that. Serious churn and reorg in Sales + Marketing, especially the exec leaders, doesn't inspire confidence that we've figured out how to do better.
Review from Product Dept
Lack of interest by executives in employee needs or opinions. This is especially evident by the incoming 9-5 five day in-office RTO policy that's incredibly unpopular across the company.
Review from Engineering Dept
What would you most like to see improved at your company?
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