Comparably Awards

ArcBest Claimed Company

ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more

EMPLOYEE PARTICIPANTS: 850

TOTAL RATINGS: 13619

CEO: Seth Runser

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Seth Runser ArcBest CEO Rating

ArcBest's CEO, Seth Runser, has 835 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 10,000+ Employees. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at ArcBest rate Seth Runser higher than females, giving the CEO a score of 95/100.

Last updated 18 days ago.

Where This Score Ranks ArcBest's CEO Rating

TOP
5%
In the Top 5% of 1339 Similar Sized Companies on Comparably
1st
1st place versus 5 competitors rated on Comparably

Dec

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A+92 / 100

Jan

ArcBest CEO Seth Runser Bio

Seth Runser is President and Chief Executive Officer of ArcBest® and serves on the company’s Board of Directors. With nearly twenty years of experience, Seth brings deep operational expertise and a customer-first approach to advance ArcBest’s integrated logistics strategy. His leadership focuses on enhancing service performance and delivering sustainable value to customers and shareholders.

As president and CEO of ArcBest, Seth drives organizational alignment around growth and efficiency, removes barriers to faster decision making, and promotes innovation that reduces costs, improves service and makes it easier for customers to do business — all with a focus on building better supply chains. He champions transformative initiatives like City Route Optimization, the Vaux™ technology suite, ArcBest View™ and AI-powered tools that deliver a more consistent, resilient customer experience.

Seth joined the company in 2007 as an ABF Freight® management trainee, progressing through key operations and leadership roles. He was named President of ABF in 2021 and President of ArcBest in August 2024, where he led with a pragmatic, people-centered approach, and guided teams through disruption while modernizing operations and strengthening customer relationships. Effective January 1, 2026, Seth became CEO of ArcBest and was appointed to the ArcBest Board of Directors.

Seth serves on the BNSF Railway Customer Advisory Board, the University of Arkansas – Fort Smith Foundation Board, and the Fort Smith Regional Council. He previously served on the Arkansas Trucking Association board and as an American Trucking Associations Highway Safety Policy Committee Member. Seth holds a bachelor’s degree in marketing from Kent State University.

Who Ranks ArcBest's CEO Rating the Highest?

Ethnicity - African American/Black 100/100

Ethnicity - Asian or Pacific Islander 99/100

Department - Marketing 98/100

Who Ranks ArcBest's CEO Rating the Lowest?

Department - IT 88/100

Department - Customer Support 91/100

Experience - Entry Level 91/100

ArcBest CEO Seth Runser At a Glance

The CEO score provides an understanding of how employees feel about the CEO’s leadership style and effectiveness at ArcBest.

Based on 835 ratings, Seth Runser ranks right above XPO's CEO, Mario Harik.

ArcBest's CEO is highly regarded by African American/Black employees, Asian or Pacific Islander employees, and the Marketing department. However, the IT department, the Customer Support department, and employees with Entry Level experience have a less favorable view of the CEO and believe there is room for improvement. Overall, the CEO score has remained stable over the last 90 days.