A+
83/100
Ardent Health Services Claimed Company
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another.
Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach.
Ardent includes:
30 hospitals
280 sites of care
4,281 beds
24,000+ team members
8,200+ nurses
1,800+ aligned providers
5.8M annual provider encounters
421 medical residents read more
Ardent Health Services Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Knowing the work supports patients
Review from Operations Dept · Posted 5 days ago
Talking with my team, working autonomously, leadership open to hearing my ideas and input.
Review from Operations Dept · Posted 18 days ago
Helping people when issues arise.
Review from HR Dept · Posted 18 days ago
Being able to assist and support others with their needs.
Review from IT Dept
Being able to be a strong advocate for patient safety and process improvement
Review from Finance Dept
my work keeps me occupied
Review from IT Dept
The comradery with my team that helps with our ability to flesh out issues and solve our customers issues.
Review from IT Dept
purpose and meaning. knowing I can help someone. strong relationships
Review from Admin Dept
Working at my pace and toward my own deliverables. I enjoy working together with my team as well.
Review from Admin Dept
The greatest source of satisfaction for me at work is knowing that my efforts directly or indirectly help others. Understanding the impact of my work gives me a sense of purpose, motivates me to perform at a high level, and reinforces why I am passionate about what I do
Review from Admin Dept
The type of work is strategic in nature vs task driven.
Review from HR Dept
I enjoy working to overcome the challenges.
Review from IT Dept
Remote and what i do to support my team and work with an AMAZING TEAM
Review from HR Dept
The team of people I work with and my manager make me excited to go to work
Review from HR Dept
Collaborative teamwork, good communication and creative tasks to complete
Review from Marketing Dept
People that I work closely with
Review from Finance Dept
Team collaboration makes me most happy
Review from IT Dept
The feeling of success when a project goes live. Particularly when it has direct impact to the medical providers and patients.
Review from IT Dept
I love the opportunity to grow.
Review from HR Dept
Helping my patients receive accurate and timely healthcare
Review from Customer Support Dept
What's going wrong and how can it be improved?
The lack of accountability and oversight with vendors and consultants creates more work, causes reputational harm, and makes our jobs more difficult. The treatment of employees and failure to listen to their years of experience in the industry pushes away top talent as evident by the exodus experie
Review from Operations Dept · Posted 17 days ago
It is like walking on egg shells coming to work. We are not guaranteed we'll have a job tomorrow.
Review from IT Dept
management and the negative environment it brings.
Review from Customer Support Dept
There’s nothing wrong; I’m jus
Review from Marketing Dept
Managment doesn't support the staff, only places blame, doesn't listen nor communicates. Doesn't like suggestions, training is horrible
Review from Admin Dept
Lack of engagement of a portion of executive leadership, negative environment in some locations/departments. Need buy in and visibility of executive leadership so that employees can feel like they care.
Review from HR Dept
Feel like managers dont care about us. They cant even answer their phones when something is happening that is important.
Review from Communications Dept
The workload is too much. No work/life balance. The time off policy for corporate salaried employees is awful.
Review from Operations Dept
Im not getting paid. We have been saying this for every survey for 2 years. No one reads these things. No real changes are made.
Review from IT Dept
Need to take the vision and taylor it to each department. I understand we are a hospital company, but different departments need to be communicated with differently. Not every department is clinical.
Review from IT Dept
I do not have a good frame of reference from which to answer this question.
Review from Marketing Dept
Standardization across the organization. Today markets are separate and do thing how they want. No leadership support.
Review from Finance Dept
Leadership and even management need to listen to the concerns of the employees that are deep in it each day. Systems, especially HRIS, need to be re-vamped. There is little to no formal training.
Review from HR Dept
Organizationally, there is no leadership ownsership. Leaders will respond to the squeaky wheel but there is no requirement to keep things consistent. So the loudest end user gets the most assistance or recognition from leadership. Workflows should not be defined by IT but instead supported
Review from IT Dept
Needs to be diversity of thought, there is one clear agenda that is being pushed in this organization which is pushing out loyal, hardworking employees. Figure out how to better support physicians, providers, other employees and patients who don't agree with vaccination mandates.
Review from Marketing Dept
We have no standards. We need more staff. We need people to follow our processes. We spend more time correcting things that were not submitted properly. Staff requesting more access than they need. Incomplete or vague requests. Cerecore not triaging tickets properly.
Review from IT Dept
Our AVP is extremely hands on and we are often called into meetings with executives but are given no time to prep for the calls. Executives always come first even while operations run the business. We jump and build things for executives and typically when we check the usage is so small.
Review from Business Development Dept
We have corporate leadership that does not respect or value the employees they have. For example, they take credit for individuals work. There is a lack of communication on major projects and theme of disrespect. Ardent has the ability to be a great culture, which I experienced with division leaders
Review from Operations Dept
Safer staffing ratios and fair covid compensation.
Review from Customer Success Dept
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