Ardent Health Services Employee Reviews

Up to this point it has not been at all what I expected. The lack of connection and professionalism from high level leaders to the constant reprioritization of responsibilities to the lack of communication or direction has been very frustrating and disconcerting. I want to remain hopeful but can't

Review from Business Development Dept · Posted 17 days ago

My overall experience used to be very positive, but recently it has changed. There is a growing lack of trust in leadership due to inconsistent communication, accountability, and expectations. Greater transparency, consistency, and fairness would help rebuild trust.

Review from Customer Success Dept

Overall it has been an amazing experience. This is the best company I worked for ever.

Review from Finance Dept

Overall I enjoy coming to work and appreciate my team

Review from Customer Support Dept

I really like it. I do want to be paid more, have more PTO, and better healthcare benefits. I lost out on a lot of benefits when I moved from the local market to Ardent. We have been told that 'people' are looking into it, but nothing has happened in that arena.

Review from IT Dept

It's a Great Team to work

Review from IT Dept · Posted 24 days ago

Transparent communication is important and shared top down.

Review from Finance Dept

The support and understanding and willingness to help

Review from Customer Support Dept

They are really supportive toward the whole team

Review from Finance Dept

Everyone seems kind and wants better themselves.

Review from IT Dept

After two years there is little to no connection with my Executive Leader. We have lost several leaders and while that can be a typical business casualty there has been no change management and no effort on the part of the leaders, outside my direct manager, to get to know me or the team at all.

Review from Business Development Dept · Posted 17 days ago

Leadership could improve in communication, accountability, and consistency. Expectations should be clearly communicated and applied equally to everyone, rather than selectively. Employees should feel equally valued, supported, and recognized without favoritism.

Review from Customer Success Dept

Higher pay and listen to employee concerns

Review from Customer Support Dept

Communicating how their goals and decisions are related to the job responsibilities of every role throughout the enterprise.

Review from HR Dept

The almighty dollar is the executive leadership priority since went public, Culture, Direction and Attituded has changed; two-faced talk. Provide resources, realistic expectations, Push Vendors to meet SLA or cut them. Losing experienced staff by the droves due to lack of listening or caring.

Review from Operations Dept

I would like to say our bonus but I have not had the opportunity to receive a full bonus since I started here.

Review from Business Development Dept · Posted 17 days ago

My salary and pto hours gained

Review from Finance Dept

My health insurance and 401 k

Review from Finance Dept

I appreciate that they attempt to offer fair compensation.

Review from Marketing Dept

The 401K plan and matching from the company

Review from Operations Dept

I feel undervalued because my compensation does not fully reflect my experience, workload, responsibilities, and contributions. More competitive pay, consistent raises, and recognition that reflects performance and tenure would help me feel more valued.

Review from Customer Success Dept

The Pay could be increased and more understanding in regards to the attendance points such as if a family emergency happens should not result in a point especially if a doctor note is available.

Review from Customer Support Dept

I pay a lot for health insurance each month/year and then I have to spend more when I need surgery and other medical things like diagnostics. Everything is expensive.

Review from IT Dept

Because I've been 3 years and i and the pay i receive is very low compared to others who just started

Review from Customer Support Dept

Market Alignment: Receiving a salary that matches or exceeds the current market rate for the role and location.

Review from IT Dept

We are in the same boat and can empathize with each other on the dynamics we are experiencing.

Review from Business Development Dept · Posted 17 days ago

I like the flexibility and the open communication.

Review from Finance Dept

They are encouraging and friendly and willing to help

Review from Customer Support Dept

My team is really helpful during challenges, and we help each other with different projects

Review from Finance Dept

Everyone is willing to knowledge share and help each other out. It's amazing.

Review from IT Dept

Coworkers could improve through stronger communication, collaboration, and accountability. Being willing to support one another, share knowledge, and contribute equally would help strengthen teamwork and create a more supportive work environment.

Review from Customer Success Dept

If company goals and decisions were clearer we would know what to be invested in and it would be more practical to be invested in each other. Without that, I am unsure if it is worth my emotional energy.

Review from HR Dept

we don't work as a team, information is shared to some not at all. Lead gives wrong information causing errors to employees and will not take accountability but gives excuses

Review from Customer Support Dept

We do not interact as team, we are told not help or assist our co workers and nothing is done to build the team but to destroy it

Review from Admin Dept

My team is very focused on themselves and not working as a team, they are constantly making group discussions about themselves and how busy they are but complain about being busy and the lack of change and collaboration, its frustrating.

Review from Marketing Dept

I can see that there are some that are trying to do the best they can and make positive impactful changes, but it remains to be seen in a practical way

Review from Business Development Dept · Posted 17 days ago

I value the experience I’ve gained and the opportunity to continuously learn and grow. I enjoy working in Epic, learning new processes, keeping up with updates, and expanding my knowledge as systems

Review from Customer Success Dept

Flexibility and work-life balance is amazing

Review from Finance Dept

the encouragement to care and the compassion

Review from Customer Support Dept

I'm able to develop leadership skills and be creative in solving problems.

Review from IT Dept

the change in Management would make my department better.

Review from Customer Support Dept

clearly define the team's purpose and goals, encourage open communication, promote collaboration, assign well-defined roles, facilitate problem-solving, empower team members, celebrate successes, and engage in team-building activities that foster camaraderie and trust; all while ensuring everyone f

Review from Customer Support Dept

Fair policies for ALL employees. Favoritism is overwhelming in this unit of the hospital. The staff is running the unit and when they don't like something they choose to get rid of the leader instead of attempting to make any changes that will help the unit.

Review from Operations Dept

fun in the workplace; listen

Review from HR Dept

More communication from corporate leadership. Support from Corporate leadership

Review from Finance Dept

I was able to talk to a variety of people.

Review from HR Dept

I felt that it was a fair and thorough process.

I don't like being interviewed, but was made to feel comfortable.

Review from Communications Dept

The instant job offer was nice.

Review from Customer Success Dept

It was open and friendly and conversational

Review from Admin Dept

What makes me happiest at work is having the opportunity to learn, grow, and problem solve. I enjoy working in Epic, learning new workflows, staying up to date with changes, and continuing to build my knowledge and skills.

Review from Customer Success Dept

Everything about work makes me happy

Review from Finance Dept

feeling accomplished when solving any task

Review from Customer Support Dept

I'm able to help fix issues that arise and get individuals back on track for their day.

Review from IT Dept

I love to build strategy and solve problems. Moving the needle and measuring my/my team's contribution in a meaningful way.

Review from Marketing Dept

There are active law suits outlining issues with leadership and many of the items cited so far are things that we have directly spoken up about. We were not listened to nor do we feel heard. When speaking up is met with warnings not to speak ill it can be hard to feel connected or that you matter.

Review from Business Development Dept · Posted 17 days ago

Higher Pay, Schedule flexibility. and more PTO hrs

Review from Customer Support Dept

We just experienced multiple waves of lay offs and a true plan for navigating our new structures that isn't just centered around doing more with less hasn't been shared.

Review from HR Dept

The lack of accountability and oversight with vendors and consultants creates more work, causes reputational harm, and makes our jobs more difficult. The treatment of employees and failure to listen to their years of experience in the industry pushes away top talent as evident by the exodus experie

Review from Operations Dept

It is like walking on egg shells coming to work. We are not guaranteed we'll have a job tomorrow.

Review from IT Dept