Ardent Health Services Leadership Employee Reviews | Comparably
Ardent Health Services Claimed Company
Ardent Health is a leading provider of healthcare in communities across the country. With a focus on consumer-friendly processes and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. We are driven by our purpose of caring for people: our patients, our communities and one another. Located in Brentwood, Tennessee, Ardent has earned a reputation as one of the industry’s strongest and most innovative healthcare systems. Our facilities and clinics are consistently recognized among healthcare’s best employers. We recognize each hospital and clinic is as unique as the community it serves. We strive to maintain strong community ties through advisory boards, contributions, charitable care, education and outreach. Ardent includes: 30 hospitals 280 sites of care 4,281 beds 24,000+ team members 8,200+ nurses 1,800+ aligned providers 5.8M annual provider encounters 421 medical residents read more
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EMPLOYEE
PARTICIPANTS
324
TOTAL
RATINGS
9233

Ardent Health Services Leadership Employee Reviews

What do you like best about the leadership team?

My leaders are humans and not just overseers of tasks. They share stories and are relatable. They make sure our team morale and comradery is high. I appreciate them always offering help and communicating they are just a communication away if needed. They are fair.

Review from IT Dept · Posted 4 days ago

It's a Great Team to work

Review from IT Dept

Transparent communication is important and shared top down.

Review from Finance Dept

The support and understanding and willingness to help

Review from Customer Support Dept

They are really supportive toward the whole team

Review from Finance Dept

Everyone seems kind and wants better themselves.

Review from IT Dept

I love working with my leadership team because they are dedicated professionals willing to do what it takes to meet our collective goals. They always have my back and help me become a better leader.

Review from Marketing Dept

the approachability and open communication

Review from Operations Dept

The impact that is given among everyone is NO diverse distinction. Work ethics and understanding given daily is great and concerns for me and all are understood as an open door.

Review from Finance Dept

The collaboration between the departments, caring and dedication to the job

Review from IT Dept

They seem to truly care about their employees and not just the bottom line. I have worked in many companies where profit was the only goal and employee satisfaction fell to the wayside.

Review from Finance Dept

Support for Growth: developing team members ensures everyone has the opportunity to succeed

Review from IT Dept

The dollar is the executive leadership priority since went public, Culture, Direction and Attituded has changed; No Trust in leadership. Provide resources, realistic expectations, Push Vendors to meet SLA or cut them. Losing experienced quality staff due to Leadership not listening

Review from Operations Dept

Actively asks for feedback, keeps me informed. Trusts me as a professional to own initiatives and lead teams.

Review from Operations Dept

My leadership team continually provides feedback on my performance and truly cares about me as a person.

Review from IT Dept

unable to answer at this time

Review from Finance Dept

Their openness and willingness to share information with the staff about the company and initiatives.

Review from IT Dept

fostering an empathetic, supportive, and communicative environment

Review from Admin Dept

What I value most about my leadership team is their clear strategic vision and ability to take decisive action. They communicate goals effectively and provide direction that keeps the team aligned and focused.

Review from Admin Dept

Allow me to work independently toward deliverables and goals.

Review from Admin Dept

What does the leadership team need to get better at?

After two years there is little to no connection with my Executive Leader. We have lost several leaders and while that can be a typical business casualty there has been no change management and no effort on the part of the leaders, outside my direct manager, to get to know me or the team at all.

Review from Business Development Dept

Leadership could improve in communication, accountability, and consistency. Expectations should be clearly communicated and applied equally to everyone, rather than selectively. Employees should feel equally valued, supported, and recognized without favoritism.

Review from Customer Success Dept

Higher pay and listen to employee concerns

Review from Customer Support Dept

Communicating how their goals and decisions are related to the job responsibilities of every role throughout the enterprise.

Review from HR Dept

The almighty dollar is the executive leadership priority since went public, Culture, Direction and Attituded has changed; two-faced talk. Provide resources, realistic expectations, Push Vendors to meet SLA or cut them. Losing experienced staff by the droves due to lack of listening or caring.

Review from Operations Dept

As a "people first" company I have yet to see the people be put first in my department. They would do well to address the systemic toxicity and instead of bottom line numbers listen to what the employees are actually saying.

Review from Operations Dept

Need better support and tools for managing remote employees. Need a clear remote policy that includes minimum technology standards that a remote employee must have to work at Ardent. Need to make it easier/faster to acquire access and tools to do our jobs.

Review from IT Dept

The IT team are the first boots on the ground when there is an aquisition or go live of a new department or building. Not one administrator or executive team member has ever complimented or acknowledged the hard work that is always put in by the IT team.

Review from IT Dept

team building, connecting, empathy. ETC

Review from Customer Support Dept

Communication, keeping documents updated in order to our jobs better without the threat of reprimand

Review from Admin Dept

Communication, communication, communication is key

Review from Customer Support Dept

care about their employees, pay them fair wages. Don't go back on their agreements, pay out sign on bonuses.

Review from Communications Dept

communication, consistency, team moral, better expectations

Review from Customer Success Dept

Clear communication for ALL employees for ALL shifts.

Review from Operations Dept

One of the 1st community meetings that covered covid the leadership openly discussed punishment for employees who contracted covid. I lost all respect for leadership. They showed they do not care about the employees.

Review from IT Dept

Unity. Unity. Unity. Ardent is still a company of small companies. Lets shed our dissention and become one enterprise.

Review from IT Dept

Being transparent with all employees.

Review from Marketing Dept

Standing up for employees and looking at medical evidence that supports natural immunity and survivability when it comes to vaccine mandates rather than political pressure.

Review from IT Dept

communication, recognition, understand work load and that we are understaffed

Review from Finance Dept

Recognition, including the people who do the work in the decisions that affect them, communicating changes and decisions, remote employee support (I pay for my own internet and cell phone and not being at an office saves Ardent a ton of money), better IT equipment that is reliable.

Review from IT Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Ardent Health Services Leadership the Highest

  • Experience - Entry Level
    +9%
  • Department - Admin
    +7%
  • Ethnicity - Native American
    +7%

Rated Ardent Health Services Leadership the Lowest

  • Gender - Non-Binary
    -25%
  • Department - Customer Success
    -24%
  • Department - Customer Support
    -12%
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