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Arhaus Furniture Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Interacting with clients and helping them design their best space
Teamwork and professionalism but I can't give it if my bosses don't wont sorry
Seeing the customers happy everyday
Interacting with customers. Using my design skills.
Meeting My Sales targets and Working with Clients
I get to help people
What's going wrong and how can it be improved?
The company needs to take control of the issues and own mistakes instead of throwing it back onto the sales people. Provide true luxury service. Let your sales people sale and not be bogged down by things that should be handled by customer service.
Upper management needs to sit in a showroom for a day with no samples, place an order on an antiquated system, take some phone calls from disgruntled customers who have a table in the wrong finish, and it will all be clear. Support the sales staff as they are the face of the company.
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