I have been in the workforce over 25 years and this is the WORST job I have ever had. The customer service & delivery experience are severely lacking. This ruins employees' chances for developing repeat clientele. You are not given any time off in January & August, and only 10 weekends off a year.
What does the leadership team need to get better at?
Treat employees more like team members, rather than expendable "warm bodies"
Why do you feel undervalued and what would make you feel better about your compensation?
The company halted the 401k matching. This totally destroys an employee's confidence in the Arhaus brand
What do your coworkers need to improve and how could you work together better?
The sales floor is fiercely competitive and management takes a "hands-off" approach. This causes constant bickering and in-fighting between sales associates.
What needs to change to make the company culture better?
Stop forcing "interior specialists" to do janitorial work EVERY MORNING. The company fired the cleaning contractor to save money, and now employees spend an hour every day cleaning toilets, washing windows, vacuuming, and dusting.
What would you improve about your company's interview process?
The interviewing manager never starts the interview on time, making you wait for nearly an hour. Then prospects are lied to about possible compensation, using false data to mislead them. The janitorial duties expected are downplayed and poorly explained until after you are hired.
Other Employee Reviews for Arhaus Furniture
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