Arhaus Furniture Employee Reviews
Out of 93 Arhaus Furniture employee reviews, 42% were positive. The remaining 58% were constructive reviews with the goal of helping Arhaus Furniture improve their work culture.
What does the leadership team need to get better at?
Communication, investing in existing employees to reduce turnover. Deal with toxic environment
Supporting The employees before assuming they have done something wrong. Have our backs during a customer interaction.
How to handle people who work for them.
Everything they do is to save a buck
People skills…customers and also how they support their team. It was horribl
Why do you feel undervalued and what would make you feel better about your compensation?
Better PTO, Better compensation that aligns with work load.
Getting the actual commission earned and promised
A lot of workload and salary not compensated accordingly
Appreciation in the work place
Pay a better base, stop the outrageous minimum sales before commission is paid.
What do your coworkers need to improve and how could you work together better?
Follow existing rules. Communicate better
Listen and follow the rules set in place.
Be a team player on and off the showroom floor
They need to hire ethical people.
Better management. More people holding people accountable.
What needs to change to make the company culture better?
Support from upper management, including help when needed not brushed off because they're too busy
Pay employees better- this is a cheap company
Stop forcing "interior specialists" to do janitorial work EVERY MORNING. The company fired the cleaning contractor to save money, and now employees spend an hour every day cleaning toilets, washing windows, vacuuming, and dusting.
What would you improve about your company's interview process?
The interviewing manager never starts the interview on time, making you wait for nearly an hour. Then prospects are lied to about possible compensation, using false data to mislead them. The janitorial duties expected are downplayed and poorly explained until after you are hired.
What's going wrong and how can it be improved?
The company needs to take control of the issues and own mistakes instead of throwing it back onto the sales people. Provide true luxury service. Let your sales people sale and not be bogged down by things that should be handled by customer service.
Upper management needs to sit in a showroom for a day with no samples, place an order on an antiquated system, take some phone calls from disgruntled customers who have a table in the wrong finish, and it will all be clear. Support the sales staff as they are the face of the company.
What would you most like to see improved at your company?
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