Ascend Learning – Was decent to begin with, but feels like it's progressively getting worse. Total void of leadership, they don't really care about the FTEs, and they keep dealing with the absolute worse contract resources in the entire IT market. The products and services we sell do not bring the customer value. | Comparably

Ascend Learning – Was decent to begin with, but feels like it's progressively getting worse. Total void of leadership, they don't really care about the FTEs, and they keep dealing with the absolute worse contract resources in the entire IT market. The products and services we sell do not bring the customer value.

Ascend Learning Claimed Company
At Ascend, we develop industry-leading online learning tools that help people enter, sustain and succeed in their careers. read more
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Was decent to begin with, but feels like it's progressively getting worse. Total void of leadership, they don't really care about the FTEs, and they keep dealing with the absolute worse contract resources in the entire IT market. The products and services we sell do not bring the customer value.

What do your coworkers need to improve and how could you work together better?

Learn to read, stay engaged, don't be so beholden to a single way or technology.

What needs to change to make the company culture better?

Get rid of the off/near shore contractors, or use ones that have a clue what they are doing.

What did you like most about the interview process?

Who actually likes interviews? I got the job, so I guess it was ok, they didn't really prepare me for the level of worthlessness in many departments though.

What's going wrong and how can it be improved?

Tired of dealing with the lies and incompetence of contractors and honestly, many of the FTEs. Middle management is way too heavy, and too many are not technical at all (for an IT company).

What does the leadership team need to get better at?

Communication and competency, drop the off/near shore incompetent contractors and focus on current employees. Hold poor performers accountable, deal with apps that should be shelved or redone, communicate. There is a total void of leadership.

What is the best part about your compensation package?

The pay is ok, benefits are pretty lacking, but the annual bonus is usually pretty good. Doesn't make up for all the things we have to deal with regarding the corporate culture of incompetence though, especially when dealing with off/near shore contractors.

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