Aspen Dental Employee Reviews
Out of 345 Aspen Dental employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Aspen Dental improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Aspen Dental compared to all other departments at the company. The Admin team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Posted 19 days ago
What do you like best about the leadership team?
I don't like anything about them.
Respect and communication, for workers , and our patients
Leadership works tirelessly to improve processes for each and every role at Aspen Dental. Their dedication provides results that are unmatched!
Structured. Easy to talk to. Fair minded
The leadership team is very supportive
Review from HR Dept
What does the leadership team need to get better at?
Everything. You need a whole overhaul of people.
Review from Admin Dept
Setting realistic expectations and truly supporting their teams.
Need to be better in understanding work/life balance
Communication, understanding what patient care means, staffing offices, understanding that aspen dental is a GENERAL Dentist office and learn how to properly run a schedule
Review from Admin Dept
The leadership team pushed hard for people to make their lies more believable. To lie to single mothers, pregnant women or seniors who couldn't afford a dentist or needed immediate help. Most days I felt sick to my stomach having to lie to these people just to get them to book an appointment.
What is the best part about your compensation package?
Pay is the only good
Short and long term insurance for sickness ,also my Vacation
Its unlimited. Work hard. Enjoy the benefits
In my part of the country, it is more than average and the health benefits are very good as well plus discounted dental plan.
Review from HR Dept
Rewards my work now and for the future.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
They lie about the money they're gonna pay you they lie about things you did, and said, I believe they honestly make stuff up. It is the craziest thing I've ever seen in my entire life. The turnover is unbelievable. It's like a swinging door of people going in and out.
Due to my skin color, I was undervalued.
Review from Customer Support Dept
Better pay and equality! New managment
Review from Operations Dept
When I am asked to wotk extra hours because they gave a holiday off but extended other days , adding more and more work and duties and not giving bonus or incentives
Review from Admin Dept
Treated with zero consideration just expected to be a yes girl & keep the profits coming in at all 3 levels with disregard to all ethics
What are some of the best things about your team?
back staff were very organized
hardworking and care about patients
My team is a team player no doubt about that , we care for our patients , our first priority to patient coming to our with fear , get out with a laugh , happyness etc
Our team shows up everyday excited to provide excellent patient care. Through morning huddles and monthly office reviews we are constantly focused on why we do we do - and how we can make it even better!
the relationships we have. Everyone leans in where they need to.
What do your coworkers need to improve and how could you work together better?
My coworkers are just trying to scrape by. This is not a coworker issue this is a company issue. A leader issue. A understaffing issue. Inadequate pay issue. I could go on forever.
Review from Admin Dept
Communication and working with others, being a team player.
Everyone so unhappy because they're constantly being harassed for something they probably didn't even do. I see people get treated badly for something that honestly didn't ever happen. It's the craziest thing I've ever seen.
Morning huddles should be postive and energizing but they make the whole team feel like were against each other and always doing something wrong
Review from Admin Dept
Communication not being two faced and talking down to everyone
What is most positive about the culture and environment at your company?
There is nothing positive here. No bonuses. Crappy 2.5 % "raise" which isnt even a raise and doesnt even match the inflation for the year. No incentives. I could go on. 0/10 company we are treated like slaves.
Review from Admin Dept
The dentist are usually pretty nice most the customers are fairly nice until you tell them we don't take their insurance and then they get angry at you
Nothing. But the new hygienist is a great addition and positive
The most positive part of working for this company was the break rooms they had on each floor. They knew that you were dealing with a lot so they tried to make up for it by giving you amenities. It wasn't worth the scars that you got from the job.
The enviroment it like family
What needs to change to make the company culture better?
Realistic expectations, reasonable new patient load, stop being so metric driven and actually care about patients, support the offices truly instead of harping on minor metric goals.
Take a little better care of hourly people not just corporate
Nothing. Nothing. Nothing. Nothing. Nothing.
Review from Customer Support Dept
The doctor at coral springs , management
Review from Admin Dept
Close down the company and fire the management
What did you like most about the interview process?
No one likes to interview. I noticed though how frantic they were to hire quickly which should have been a huge red flag.
Review from Admin Dept
Fast process they ro lie
The process itself was fine, I do feel like they sell you the company to make things sound better than they are. A lot of the things I was told in my interview were half truths or lies
Feeling excepted and understood staying connected
Mine was very simple and the process was wrapped up quickly.
Review from HR Dept
What would you improve about your company's interview process?
Nothing People who run the aspen are cruel and heartless never cared about patients onky how nuch money they can steel
They hire ppl with criminal records, falsified resumes and people with absolutely inferior education to support the dentists
Stop making promises that you can't keep.
Review from Operations Dept
Act professional and sound well.
What makes you most happy at work?
Helping patients get the care they need
Working with candidates and helping them find a job
Review from HR Dept
Helping others come to work at Aspen
Review from HR Dept
My co-workers and being rewarded for a job well done.
Seeing the smiles on the patients when they actually are able to get the quality of care they deserve
What's going wrong and how can it be improved?
They need managers that have management experience that are over 30 years old
Managment and better pay. EQUALITY
Review from Operations Dept
When problems are addressed nothing changes and the negativity is always there
Review from Admin Dept
Management needs to be fired
The Aspen Group needs to get ouf of the medical field.
What would you most like to see improved at your company?
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