Aspen Dental Employee Reviews
Out of 345 Aspen Dental employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Aspen Dental improve their work culture.
What does the leadership team need to get better at?
Everything. You need a whole overhaul of people.
Review from Admin Dept
Setting realistic expectations and truly supporting their teams.
Need to be better in understanding work/life balance
Communication, understanding what patient care means, staffing offices, understanding that aspen dental is a GENERAL Dentist office and learn how to properly run a schedule
Review from Admin Dept
The leadership team pushed hard for people to make their lies more believable. To lie to single mothers, pregnant women or seniors who couldn't afford a dentist or needed immediate help. Most days I felt sick to my stomach having to lie to these people just to get them to book an appointment.
Why do you feel undervalued and what would make you feel better about your compensation?
They lie about the money they're gonna pay you they lie about things you did, and said, I believe they honestly make stuff up. It is the craziest thing I've ever seen in my entire life. The turnover is unbelievable. It's like a swinging door of people going in and out.
Due to my skin color, I was undervalued.
Review from Customer Support Dept
Better pay and equality! New managment
Review from Operations Dept
When I am asked to wotk extra hours because they gave a holiday off but extended other days , adding more and more work and duties and not giving bonus or incentives
Review from Admin Dept
Treated with zero consideration just expected to be a yes girl & keep the profits coming in at all 3 levels with disregard to all ethics
What do your coworkers need to improve and how could you work together better?
My coworkers are just trying to scrape by. This is not a coworker issue this is a company issue. A leader issue. A understaffing issue. Inadequate pay issue. I could go on forever.
Review from Admin Dept
Communication and working with others, being a team player.
Everyone so unhappy because they're constantly being harassed for something they probably didn't even do. I see people get treated badly for something that honestly didn't ever happen. It's the craziest thing I've ever seen.
Morning huddles should be postive and energizing but they make the whole team feel like were against each other and always doing something wrong
Review from Admin Dept
Communication not being two faced and talking down to everyone
What needs to change to make the company culture better?
Realistic expectations, reasonable new patient load, stop being so metric driven and actually care about patients, support the offices truly instead of harping on minor metric goals.
Take a little better care of hourly people not just corporate
Nothing. Nothing. Nothing. Nothing. Nothing.
Review from Customer Support Dept
The doctor at coral springs , management
Review from Admin Dept
Close down the company and fire the management
What would you improve about your company's interview process?
Nothing People who run the aspen are cruel and heartless never cared about patients onky how nuch money they can steel
They hire ppl with criminal records, falsified resumes and people with absolutely inferior education to support the dentists
Stop making promises that you can't keep.
Review from Operations Dept
Act professional and sound well.
What's going wrong and how can it be improved?
They need managers that have management experience that are over 30 years old
Managment and better pay. EQUALITY
Review from Operations Dept
When problems are addressed nothing changes and the negativity is always there
Review from Admin Dept
Management needs to be fired
The Aspen Group needs to get ouf of the medical field.
What would you most like to see improved at your company?
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