Avalara Employee Reviews
Out of 169 Avalara employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Avalara improve their work culture. The Sales team, with 64% positive reviews, reports the best experience at Avalara compared to all other departments at the company. The Product team offered the most constructive feedback, with 54% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
They need to creat a work/life balance and maybe try to learn what their department does. Lying to employees never works in the end, and they lie... a lot!
Professionalism and right now their number 1 priority should be ensuring their teams run well.
Communication and planning! Decisions are made in a vacuum with little or no communication as to why we make changes. Planning is generally limited to very short term. Sales leadership makes changes that affect here and now versus long term multi-year success.
Review from Sales Dept
There is absolutely no plan for career advancement of top performers.
Executive leadership doesn't seem to require that their reports get true and valid information from managers and employees below them
Why do you feel undervalued and what would make you feel better about your compensation?
I didnt have high expectations about salary as it was a start up. But the company executive team has an issue with fairness and ethics.
No more RSU's are given
Product support are hired on initially as contractors and aren't given the same opportunities for benefits and growth as full time employees even though we do the same amount of work. We don't even get the same time off or insurance options.
Paid well below market average for SMB/Mid Market SaaS sales despite regularly exceeding quota. Process for raises is a joke as those allocations are handed out to teams for distribution rather than individual performance. Company-wide perception that you need to leave to get promoted/compensated
If they actually created an environment where you could use your PTO. If salary wasn't so high because of endless overtime hours worked. If new hires showed any ability to do their jobs.
What do your coworkers need to improve and how could you work together better?
leaders need to be supported and bad leaders and partners should be let go/
Need training on how to work together. Need leaders who know how to lead.
There is a pervasive and corrosive culture of blame that can't be pinned on employees. Ultimately, it reflects a failure at the leadership level.
Review from Product Dept
Coworkers are quite talented but don't feel empowered to speak out if something needs to change.
Review from Product Dept
What needs to change to make the company culture better?
change the entire executive team especially CFO and several SVP that have been there a long time.
Hire real leaders who can bring the company together. Get rid of the old boys network.
Leaders need to understand that not everything can and need to be done. Legal team executive is very toxic
Management that actually knows what is going on and responds to the needs of the employees. Stop making your employees feel like they are on a satire show about stupid office management.
Drop the SVP of Sales and the group of "yes men" (and women) surrounding.
Review from Sales Dept
What would you improve about your company's interview process?
Train managers on how to conduct a proper interview before they get us sued for asking inappropriate or biased questions.
Review from Sales Dept
more structure based on job position versus recruiter led.
Improve the response time. Train your managers on proper interview techniques. Most have no idea how to get out poor candiadates and hire in people that should not have been considered.
What's going wrong and how can it be improved?
The company is so focused on reaching their next growth milestone that they are forgetting about taking care of the customer. If they remember that taking care of the customer naturally leads to growth, they can do better again.
Better onboarding and better service
We need to care more about customers and less about profits
Company only cares about sales. Company meetings highlight everything we've sold. Reviews on Yelp, Google, etc, are all bad
Sr leaders don't actually listen. They will ask for opinions and then blatantly ignore suggestions from those who are in the know on those topics.
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Avalara yet.
Be the first to contribute a review.