Axcient Employee Reviews
Out of 129 Axcient employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Axcient improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at Axcient compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 29% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Customer Support Dept
We aim to create a positive work environment rooted in respect. We are committed to the highest quality products and welcome feedback on how to improve them. We encourage you to reach out to people ops so we may address your concerns and take action.
Toxic environment, frequent disrespect by management
Review from Engineering Dept · See Axcient's Response
Review from Customer Support Dept
What do you like best about the leadership team?
Very approachable and put people first.
Review from Operations Dept
I really like working in this company. It uses the best development methodologies, a wonderful team, and a pleasant atmosphere
Review from Engineering Dept
They care about their employees.
Review from Customer Support Dept
They are listening to opinions and make decisions according to their team
Review from Operations Dept
They are doing their best!
Review from Customer Support Dept
What does the leadership team need to get better at?
Respecting human beings. They are heartless.
We are sorry to hear you had a negative experience. We strive to create a positive work environment rooted in respect. We encourage you to reach out to people ops with your concerns so we are able to take action and address problems.
Respecting people on a human level
Review from Engineering Dept · See Axcient's Response
What is the best part about your compensation package?
Bonus opportunities are available each quarter, based on performance.
Review from Operations Dept
The health benefits are outstanding
Review from Customer Support Dept
The compensation package is a fair base and consistent, quarterly bonuses.
Review from Operations Dept
Insurance, meals, corporate events, good office
Review from Operations Dept
Health insurance is good enough
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Too much stress for too little pay
Review from Engineering Dept · See Axcient's Response
Compensation system is not transparent. I think having a grade approach for salaries would help me to understand where I am in the company and why. When I don't understand it I feel underrated.
Review from Customer Support Dept
current medical insurance does not cover the things, which I, usually, seen to be covered also, I would like to seen 4-6 days for work from home per month, from previous experience there is a good value in per-country team rotation\experience exchange
Review from Customer Support Dept
to be compensated accordingly with the amount of work and time expected to be done.
What are some of the best things about your team?
Everyone is very good at their jobs and always eager to learn and grow.
Review from Operations Dept
Axcient has exceeded all of my expectations. The employees are very bright and everyone who works here really cares about the MSP community we serve.
Review from Operations Dept
I have passionate and professional coworkers.
Review from Customer Support Dept
willing to help in any kind of situations, not the intentions to help, but real actions.
Review from Customer Support Dept
friendly and open people, always ready to help
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Annual in person retreats would be nice
Review from Engineering Dept · See Axcient's Response
What is most positive about the culture and environment at your company?
Celebrating each others wins with things like praise and awards.
Review from Operations Dept
The workplace culture is fun and easy-going. There is a weekly happy hour, game room with ping pong tables, flexible PTO, and many other perks.
Review from Operations Dept
friendly climate in the team
Review from Operations Dept
All mates and management are friendly
Review from Customer Support Dept
Almost everything is positive, really. I don't even know what to say.
Review from IT Dept
What needs to change to make the company culture better?
Stop belittling employees, treat people fairly
Review from Engineering Dept · See Axcient's Response
What did you like most about the interview process?
Ability to ask tough questions and meet with a good number of employees on the team.
Review from Operations Dept
Reasonable speed and descent hr department
Review from Engineering Dept · See Axcient's Response
friendly atmosphere, professional, skillful interviewers
Review from Operations Dept
Everything was comfortable and interesting
Review from Customer Support Dept
Again, the openness and honesty of the interviewers as well as asking the right questions to obtain the best answers.
Review from Customer Support Dept
What would you improve about your company's interview process?
A quicker turnaround between the interview process and hiring.
The interview process was a bit disorganized.
What makes you most happy at work?
I have autonomy in my role
Review from Operations Dept
The people truly are great to work with
Review from Customer Support Dept
Solving problems together with my team. Meet my coworkers. Feel that they respect me.
Review from Customer Support Dept
meeting my team, doing my job well and receive positive feedback from people
Review from Operations Dept
Achieving new goals every time.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Fewer layoffs, hire more talented people with actual skills
Review from Engineering Dept · See Axcient's Response
The different departments in our company do not appear to be team oriented. the overall goal should be success of the entire corporation not individual teams. Blame is put on different departments constantly instead of trying to fix the company and work together.
What do you like best about your company?
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What would you most like to see improved at your company?
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