Axcient Employee Reviews
Out of 129 Axcient employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Axcient improve their work culture. The Customer Support team, with 90% positive reviews, reports the best experience at Axcient compared to all other departments at the company.
What does the leadership team need to get better at?
Respecting human beings. They are heartless.
We are sorry to hear you had a negative experience. We strive to create a positive work environment rooted in respect. We encourage you to reach out to people ops with your concerns so we are able to take action and address problems.
Respecting people on a human level
Review from Engineering Dept · See Axcient's Response
Why do you feel undervalued and what would make you feel better about your compensation?
Too much stress for too little pay
Review from Engineering Dept · See Axcient's Response
Compensation system is not transparent. I think having a grade approach for salaries would help me to understand where I am in the company and why. When I don't understand it I feel underrated.
Review from Customer Support Dept
current medical insurance does not cover the things, which I, usually, seen to be covered also, I would like to seen 4-6 days for work from home per month, from previous experience there is a good value in per-country team rotation\experience exchange
Review from Customer Support Dept
to be compensated accordingly with the amount of work and time expected to be done.
What do your coworkers need to improve and how could you work together better?
Annual in person retreats would be nice
Review from Engineering Dept · See Axcient's Response
What needs to change to make the company culture better?
Stop belittling employees, treat people fairly
Review from Engineering Dept · See Axcient's Response
What would you improve about your company's interview process?
A quicker turnaround between the interview process and hiring.
The interview process was a bit disorganized.
What's going wrong and how can it be improved?
Fewer layoffs, hire more talented people with actual skills
Review from Engineering Dept · See Axcient's Response
The different departments in our company do not appear to be team oriented. the overall goal should be success of the entire corporation not individual teams. Blame is put on different departments constantly instead of trying to fix the company and work together.
What would you most like to see improved at your company?
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