Backcountry.com Competitors | Comparably
Backcountry.com Claimed Company
Backcountry.com is an online retailer that sells clothing and equipment for outdoor and action sports. read more
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
801
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Backcountry.com Competitors

Backcountry.com competitors include Sierra Trading Post, Amazon, Patagonia, The North Face and REI. Backcountry.com ranks 3rd in Gender Score on Comparably vs its competitors. See below how Backcountry.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
3rd
Diversity Rank
N/A
Product Quality
6th
NPS Rank
6th
Pricing Rank
6th
Customer Service
6th

See Backcountry.com Culture vs Competitors:

Backcountry.com Competitors
RankCompanyScore
1Sierra Trading Post74
2Amazon73
3Patagonia71
4The North Face70
5REI64
6Backcountry.com63

Backcountry.com Competitors at a Glance

Product Quality Score Comparison

Backcountry.com Ranks 6th in Product Quality Score

106 Customers rate Backcountry.com's Product Quality Score a 3.4/5, which ranks it 6th against its competitors, below The North Face.

  1. 1st
    Patagonia
    4.5 / 5
  2. 2nd
    REI
    4.3 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    Sierra Trading Post
    3.8 / 5
  5. 5th
    The North Face
    3.7 / 5
  6. 6th
    Backcountry.com
    3.4 / 5
Product Quality Score Comparison
RankCompany Score
1Patagonia91
2REI87
3Amazon85
4Sierra Trading Post77
5The North Face74
6Backcountry.com69
NPS Comparison

Backcountry.com Ranks 6th in Net Promoter Score

116 Customers rate Backcountry.com's Net Promoter Score a -2, which ranks it 6th against its competitors, below The North Face. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Backcountry.com to a friend?”.

  1. 1st
    Patagonia
    60
  2. 2nd
    REI
    53
  3. 3rd
    Amazon
    49
  4. 4th
    Sierra Trading Post
    25
  5. 5th
    The North Face
    15
  6. 6th
    Backcountry.com
    -2
NPS Comparison
RankCompany Score
1Patagonia60
2REI53
3Amazon49
4Sierra Trading Post25
5The North Face15
6Backcountry.com-2
Pricing Score Comparison

Backcountry.com Ranks 6th in Pricing Score

91 Customers rate Backcountry.com's Pricing Score a 3.2/5, which ranks it 6th against its competitors, below The North Face.

  1. 1st
    Patagonia
    4.2 / 5
  2. 2nd
    Amazon
    4.1 / 5
  3. 3rd
    REI
    4.1 / 5
  4. 4th
    Sierra Trading Post
    4 / 5
  5. 5th
    The North Face
    3.4 / 5
  6. 6th
    Backcountry.com
    3.2 / 5
Pricing Score Comparison
RankCompany Score
1Patagonia85
2Amazon82
3REI82
4Sierra Trading Post81
5The North Face68
6Backcountry.com65
Customer Service Comparison

Backcountry.com Ranks 6th in Customer Service

86 Customers rate Backcountry.com's Customer Service a 3.3/5, which ranks it 6th against its competitors, below The North Face.

  1. 1st
    REI
    4.4 / 5
  2. 2nd
    Patagonia
    4.3 / 5
  3. 3rd
    Amazon
    4.2 / 5
  4. 4th
    Sierra Trading Post
    3.6 / 5
  5. 5th
    The North Face
    3.4 / 5
  6. 6th
    Backcountry.com
    3.3 / 5
Customer Service Comparison
RankCompany Score
1REI88
2Patagonia87
3Amazon84
4Sierra Trading Post73
5The North Face68
6Backcountry.com67
Overall Culture Score Comparison

Backcountry.com Ranks 6th in Overall Culture Score

90 Employees rate Backcountry.com's Overall Culture a 63/100, which ranks it 6th against its competitors, below REI. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Sierra Trading Post
    74 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    Patagonia
    71 / 100
  4. 4th
    The North Face
    70 / 100
  5. 5th
    REI
    64 / 100
  6. 6th
    Backcountry.com
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Sierra Trading Post74
2Amazon73
3Patagonia71
4The North Face70
5REI64
6Backcountry.com63
eNPS Comparison

Backcountry.com Ranks 6th in Employee Net Promoter Score

72 Employees rate Backcountry.com's Employee Net Promoter Score a -16, which ranks it 6th against its competitors, below REI. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Backcountry.com to a friend?”.

  1. 1st
    Patagonia
    20
  2. 2nd
    Sierra Trading Post
    18
  3. 3rd
    Amazon
    12
  4. 4th
    The North Face
    -11
  5. 5th
    REI
    -13
  6. 6th
    Backcountry.com
    -16
eNPS Comparison
RankCompany eNPS
1Patagonia20
2Sierra Trading Post18
3Amazon12
4The North Face-11
5REI-13
6Backcountry.com-16
Gender Score Comparison

Backcountry.com Ranks 3rd in Gender Score

6 Employees rate Backcountry.com's Gender Score a 73/100, which ranks it 3rd against its competitors, below Amazon. The Gender Score tracks how positively women rate their experience at Backcountry.com.

  1. 1st
    The North Face
    77 / 100
  2. 2nd
    Amazon
    74 / 100
  3. 3rd
    Backcountry.com
    73 / 100
  4. 4th
    REI
    65 / 100
Gender Score Comparison
RankCompany Score
1The North Face77
2Amazon74
3Backcountry.com73
4REI65
Diversity Score Comparison
Not Enough Ratings To Rank Backcountry.com
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