Backcountry.com Employee Reviews | Comparably
Backcountry.com Claimed Company
Backcountry.com is an online retailer that sells clothing and equipment for outdoor and action sports. read more
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
801
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Backcountry.com Employee Reviews

Out of 72 Backcountry.com employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping Backcountry.com improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

My direct manager allows me to be myself and speak my mind. I feel we are together in a struggle working to make improvements that simply bounce off deaf ears.

Caring of the people that work there

The way in which the structures are setup at BC lends itself to zero accountability for anyone within the company. Most of the leadership is aware of this, however enough of them are oblivious to this and conduct themselves accordingly or obliviously to put it more bluntly.

Teamwork and always help you succeed in your task

They are easily approachable, and relatable.

What does the leadership team need to get better at?

Leadership Reviews

Trust in the management that is in place at each D.C and let the manage the work force like they did in the past.

Everything under the sun! They treat the warehouse employees like garbage literally switching our whole shifts and jobs around while also not training the employees in their new positions! They just recently did a giant restructure that has no thought for the employee and only makijg more money

Sustainability. There are no efforts to address their environmental impact and they are making poor fitting, low quality clothing using questionable sources to try to expand their profits in casual clothing areas.

What is the best part about your compensation package?

Compensation Reviews

401K and salary for the area

Health and 401k helps alot

Group price is amazing compared to what I would have to pay for individual

We get an employee discount.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

compensation to match inflation, performance incentives, better computers and programs to make tasks more efficient. Everyday is a constant struggle with software that simply does not work or is slow and tedious. More efficient SOP's

As Backcountry opens stores in expensive locations, they make no attempt to pay associates more in those expensive areas. Employees are finding it increasingly difficult to live where they work.

Having more time off. Home life is more important to me.

Average salary for my position: $45-50k. Actual pay with 10+ hours overtime a week: $37k

What are some of the best things about your team?

Team Reviews

Hard working and honest about how terrible the place is run. They want a good place to work and thrive and want the company to be better but hit roadblocks every step of the way. Leadership does Not listen to the workers. "They think they know it All". I implore them to engage with the workers.

The understanding that the restructuring and the way we operate now is not controlled by local management

The regular folks at BC have amazing soft skills. Maybe it is the disconnect between the teams that makes this place the pinnacle of efficiency...sarcasm

The people under management are all pretty cool its just as soon as you go up the ladder all they care about is if you are hitting numbers or why you are off task or late back from break by 2 minutes when you have to walk accros the warehouse to even start your job

The Gear Heads are generally people that are stoked to be outside and get people in good gear. It is fun to interact with them.

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Backcountry.com yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone in the DC get along with everyone

Everyone leave the negativity once they enter Backcountry door

Everyone has great attitude and work well with others

Depends on what department you work in and who your manager is

focus on encouraging outdoor adventures.

What needs to change to make the company culture better?

Environment Reviews

Effective communication and established standards

Terrible cliques, petty fighting, lazy workers.

What did you like most about the interview process?

Interviews Reviews

They relaxing, no stress questions, and friendly

The walkthrough and able to answer all the questions

Informational and respectable. polite and straight to the point

its been a while but it is a normal interview process.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Backcountry.com yet.
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What makes you most happy at work?

Outlook Reviews

Talking with several key customers and my manager.

The challenge. I'm very competitive

Getting the job done and reaching out daily goals

Break from home life and most of my coworkers

What's going wrong and how can it be improved?

Outlook Reviews

Go back to the way we use to operate, and let local managers and supervision make the movement of employees.

Backcountry needs to stop being greedy and consider their employees more

Previous law suits are still impacting how the business is perceived. Their jump into fast fashion and low quality gear will further damage their image.

Bad planning, no long term company objectives. Egos.

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Backcountry.com yet.
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What would you most like to see improved at your company?

Outlook Reviews

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