
HIRE SOMEONE WITH SOME SORT OF EXPERIENCE - AND NOT MAKE IT A SINK OR SWIM SITUATION
GIVING CREDIT WHERE CREDIT IS DUE, NO FAVORITISM. LISTENING AND PAYING ATTENTION ARE 2 DIFFERENT THINGS. TAKE THE TIME TO PAY ATTENTION TO WHAT EMPLOYEES ARE SAYING...AND NOT DISMISS IT
A LOT. THE PATIENTS THAT ARE SEEN ARE NASTY AND MEAN. YET WE ARE SUPPOSED TO MAINTAIN OUR POISE AND CONCERN WHEN THEY COME IN YELLING ? DO AWAY WITH THE RESERVATION THING AT URGENT CARE ...PEOPLE EXPECT TO BE SEEN AT THAT TIME, YET THEY HAVE A 4 HR WAIT - REDICULOUS