Banner Health Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
I love my company they treat us well and someone is always willing to help you achieve your goals
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I think that I could say i like working for the company overall just some things need improvement
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For the most part good but there are some not so nice people but maybe only 10% of the time
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They are a leader in the market and are mindful of how they provide service.
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What do you like best about the leadership team?
Supervisor is helpful, thoughtful, flexible, and kind. . Director is a bully and has had numerous HR complaints but still he remains as director.
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My manager is very personal and always willing to help me achieve what I want
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They are forward thinking and always ready to correct and adjust as the market changes.
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they speak on our behalf to the executives about ways to improve our company
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i'm not sure how i would rate them
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What does the leadership team need to get better at?
GIVING CREDIT WHERE CREDIT IS DUE, NO FAVORITISM. LISTENING AND PAYING ATTENTION ARE 2 DIFFERENT THINGS. TAKE THE TIME TO PAY ATTENTION TO WHAT EMPLOYEES ARE SAYING...AND NOT DISMISS IT
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Listening to the employees and making sure they are not spreading favoritism.
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Listening to their employees. Put a little faith in us.
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What is the best part about your compensation package?
The 401k match is awesome ! Medical and dental is a great deal
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They pay and benefits are actually wonderful better than most places
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We get to carry over vacation time and that allows us to keep a pretty good bank of time available.
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There are multiple choices to choose from.
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Close to market. I feel longer term employees deserve slightly larger percentage raises in order to keep up with nationwide pay scales...
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Why do you feel undervalued and what would make you feel better about your compensation?
I HAVE MANY YEARS OF EXPERIENCE AS A NURSE, I WAS PAID AS SOMEONE WITH NO EXPERIENCE
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Higher wages and decent raises.
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for the amount of work and liability we have, our pay is not adequate with the cost of living
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Banner Health is absolutely one of the worst when it comes to billing for medical appts. They take advantage of their employees! Shame on them!
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What are some of the best things about your team?
Most are helpful, share knowledge, are kind, and respectful.
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We are all like family and we talk openly and solve problems together not individually
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They are helping and supportive
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We all support each other and everyone is very smart and helpful.
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the teamwork as we work together to support our patients
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What do your coworkers need to improve and how could you work together better?
HIRE SOMEONE WITH SOME SORT OF EXPERIENCE - AND NOT MAKE IT A SINK OR SWIM SITUATION
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Team work and communication. Recognizing we all play a valuable role.
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Communication and not thinking they are better than everyone else
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What is most positive about the culture and environment at your company?
I think its a good place to work and to get to know who you work with on a daily basis
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The team I am on cares about each other. The team I am on is diverse yet we mesh well.
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Everyone is always happy to come to work I don’t feel I work around anyo
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The patients and providers i work with make it enjoyable
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People are usually helpful most of the time
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What needs to change to make the company culture better?
Understanding we all are important and need to be recognized and valued as a team. Stop the favoritism and special favors. We all deserve to be treated equally.
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What did you like most about the interview process?
It was professional and my questions were answered.
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It was very comfortable but not too laid back . Everything was asked in a very easy to follow manner
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The manager i interviewed with was easy going and down to earth.
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I like that my supervisor was interested in learning about me
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It is usually a group interview so you get to meet your coworkers ahead of time.
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What would you improve about your company's interview process?
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What makes you most happy at work?
working together and stay positive
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Being able to from home
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My team ! They are all like family and very positive and fun to be around
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When things go smooth and everyone works together
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The peace and quiet and sometimes the excitement of various patients
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What's going wrong and how can it be improved?
A LOT. THE PATIENTS THAT ARE SEEN ARE NASTY AND MEAN. YET WE ARE SUPPOSED TO MAINTAIN OUR POISE AND CONCERN WHEN THEY COME IN YELLING ? DO AWAY WITH THE RESERVATION THING AT URGENT CARE ...PEOPLE EXPECT TO BE SEEN AT THAT TIME, YET THEY HAVE A 4 HR WAIT - REDICULOUS
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What do you like best about your company?
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What would you most like to see improved at your company?
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