Banner Health CS Rep Employee Reviews
Briefly describe your overall experience at your company
I love my company they treat us well and someone is always willing to help you achieve your goals
Review from Customer Support Dept
I think that I could say i like working for the company overall just some things need improvement
Review from Customer Support Dept
For the most part good but there are some not so nice people but maybe only 10% of the time
Review from Customer Support Dept
They are a leader in the market and are mindful of how they provide service.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
My manager is very personal and always willing to help me achieve what I want
Review from Customer Support Dept
They are forward thinking and always ready to correct and adjust as the market changes.
Review from Customer Support Dept
they speak on our behalf to the executives about ways to improve our company
Review from Customer Support Dept
I love that Banner doesn't care about how someone looks or what nationality they are. They select the best person for the job based on what they bring to the table.
Review from Customer Support Dept
I really love my leadership. I honestly feel that everyone from my immediate supervisor to the head of Medical Imaging really care about me! They encourage me to succeed and totally support me. I know I can go to them with any problem and they will listen and be there for me. I am very happy here.
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening to the employees and making sure they are not spreading favoritism.
Review from Customer Support Dept
Listening to their employees. Put a little faith in us.
Review from Customer Support Dept
What is the best part about your compensation package?
The 401k match is awesome ! Medical and dental is a great deal
Review from Customer Support Dept
They pay and benefits are actually wonderful better than most places
Review from Customer Support Dept
We get to carry over vacation time and that allows us to keep a pretty good bank of time available.
Review from Customer Support Dept
There are multiple choices to choose from.
Review from Customer Support Dept
Close to market. I feel longer term employees deserve slightly larger percentage raises in order to keep up with nationwide pay scales...
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
for the amount of work and liability we have, our pay is not adequate with the cost of living
Review from Customer Support Dept
Banner Health is absolutely one of the worst when it comes to billing for medical appts. They take advantage of their employees! Shame on them!
Review from Customer Support Dept
What are some of the best things about your team?
We are all like family and we talk openly and solve problems together not individually
Review from Customer Support Dept
They are helping and supportive
Review from Customer Support Dept
We all support each other and everyone is very smart and helpful.
Review from Customer Support Dept
the teamwork as we work together to support our patients
Review from Customer Support Dept
Everyone has a voice and it is respected.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Team work and communication. Recognizing we all play a valuable role.
Review from Customer Support Dept
Communication and not thinking they are better than everyone else
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
Everyone is always happy to come to work I don’t feel I work around anyo
Review from Customer Support Dept
The patients and providers i work with make it enjoyable
Review from Customer Support Dept
People are usually helpful most of the time
Review from Customer Support Dept
Taking care of the public.
Review from Customer Support Dept
the friendliness of the staff and working together for a common goal
Review from Customer Support Dept
What needs to change to make the company culture better?
Understanding we all are important and need to be recognized and valued as a team. Stop the favoritism and special favors. We all deserve to be treated equally.
Review from Customer Support Dept
What did you like most about the interview process?
It was very comfortable but not too laid back . Everything was asked in a very easy to follow manner
Review from Customer Support Dept
The manager i interviewed with was easy going and down to earth.
Review from Customer Support Dept
I like that my supervisor was interested in learning about me
Review from Customer Support Dept
It is usually a group interview so you get to meet your coworkers ahead of time.
Review from Customer Support Dept
I was able to give examples of situations I've been in before and how I handled them.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
My team ! They are all like family and very positive and fun to be around
Review from Customer Support Dept
When things go smooth and everyone works together
Review from Customer Support Dept
The peace and quiet and sometimes the excitement of various patients
Review from Customer Support Dept
Autonomy and the ability so work from home.
Review from Customer Support Dept
my co-workers and working with patients
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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