Stop changing and lying about pay employees do talk
Explaining what to expected the rules and regulations, safety procedures.
They need to stop lying and be fare on the pay with experience not paying someone with less experience more than a person with more experience in the same of work with higher credentials.
Then need to go in the clients house and do the work instead of sitting down and talking on the phone and letting the ne t sift or weekend shift pixk up the slack
Nothing the women in the office has attitudes answering the phone saying things like this is above her pay rate, the nurse training employees that are not certified but PCA to change clients soil diapers.