BAYADA Home Health Care Employee Reviews
Out of 436 BAYADA Home Health Care employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping BAYADA Home Health Care improve their work culture. The Operations team, with 79% positive reviews, reports the best experience at BAYADA Home Health Care compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Realize that patient care is what we are in business for.
Communication. Fighting for us to have time off like they get.
Recognizing their valuable employees and compensating fairly
Coordination of how clients are assigned to staff in regards to acuity and locations. Cross-Orientation of office staff and field staff. both areas need to have a better understanding of their roles in order to provide more comprehensive communication to each other.
supporting the lower offices and not blaming people who have already left
Why do you feel undervalued and what would make you feel better about your compensation?
Would need fair competetive salties and better benefits.
If the pay actually matched the amount of work we did and they actually valued office employees.
Terrible PTO. David Bayada talks about diversity and George Floyd and the moment he has to recognize us, the diverse employees, the 1st new federal holiday wasn't recognized. White privilege doesn't see us. The creation of the DEI department is a joke.
Better paid, being compensated to travel expenses
Understanding them better and know what benifit I have
What do your coworkers need to improve and how could you work together better?
Trust and honesty from directors
There are none.. so anything...any kind of communication, transparency, inclusion, and team would be way better than the silos we work in currently. I feel like Bayada is a shell company. What is a non-profit doing with the 2 billion in pofits? It isn't helping the employees and disabled clients.
Then need to go in the clients house and do the work instead of sitting down and talking on the phone and letting the ne t sift or weekend shift pixk up the slack
Management on the office level needs to be held accountable. When you have multiple people iver YEARS reporting the same director and then leaving because nothing is ever done, something is terribly wrong.
Unfortunately the good nurses get loss in the mix with all the subpar nurses just looking for a paycheck not doing their required job not showing up on time not reporting correctly.
What needs to change to make the company culture better?
more resources, less top heavy/ operations heavy business model
Again, upper management taking accountability for issues and be honest about their decisions instead of blaming people who have already left. They need to set realistic expectation for the workload because it has changed significantly since the company started.
Everything I mentioned in my other comments. Bayada needs a complete overhaul. I feel, David Baiada and his family just turned Bayada into a non-profit, a few years ago, to ensure the cream stays at the top.
Innovative marketing, leadership that is experienced.
Streamline the hiring process (interviews with at least 3 different level executives) and get everyone's fingers and opinions out of it.
What would you improve about your company's interview process?
Too many interviews with the same questions being asked by the interviewers.
The recruiters lie. Ashley Bush is a liar. I had another job lined up. She plugged me with false info. I turned down another job offer because 'I believed in the Bayada way'.Later I found out she got promoted to recruiting manager and got a bonus for signing me. No one cared from the beginning.
No change to interview process
Applicants have to interview with at least 3 different level executives, which is very time consuming and drawn out. People are looking to be hired now, not 4-6 weeks from now.
My interview that included other office staff was super productive and positive. Then the director wanted to sit and talk about the why behind my applying and then we had a 2-3 hour conversation around her why.
What's going wrong and how can it be improved?
Comunication ,and respond to email or request
Poor communication from higher ups, being pushed to our breaking points, not providing the support needed, not setting people up for success
Get back to caring about your employees
Pay better. Communicate. Screen nurses better. And beleive me when I told you I was threatened.
Honestly I have given up on improvement. Given the sensitivity of the times it doesnt matter your qualifications for work it matters whonyou are buddy buddy with or your appearance
What would you most like to see improved at your company?
Better communication systems across the internal orgs. This is not a negative- we're just working a bit too hard at reactive measures when we could make ourselves even more efficient utilizing project management solutions. Would only take us farthee!
Review from Customer Success Dept