HR or Marketing?Claim Your Free Employer Account
Bigcommerce Claimed Company
"Bigcommerce develops e-commerce software that enables retailers to launch, promote and manage an online store." read more
Bigcommerce Company Culture
Bigcommerce Culture
This score is derived from employee ratings & reviews4.2/5
Bigcommerce's Overall Culture is rated B+
Top Rated Culture Dimensions
CEO Rating
AEnvironment
A-Manager
A-Executive Team
B+Happiness
B+Bigcommerce CEO
Top 10%Top 10% of Similar Size Companies on Comparably
Brent Bellm
80 /100
See More
Diversity at Bigcommerce
Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D
Diverse employees at Bigcommerce have rated Team, Perks And Benefits, and Environment as the highest categories they have scored
Women at Bigcommerce
Top 30%Top 30% of Similar Size Companies on Comparably
B
Women at Bigcommerce have rated Perks And Benefits, Happiness, and Compensation as the highest categories they have scored
Bigcommerce eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 35%Top 35% of Similar Size Companies on Comparably
Recommend to a Friend?
27
Bigcommerce employees are 27% more likely to recommend Bigcommerce as a great place to work
| 50% | Promoters |
|---|---|
| 27% | Passives |
| 23% | Detractors |
Working at Bigcommerce
Working at Bigcommerce is rated highly by 78 employees, across various culture dimensions. Bigcommerce employees are most satisfied about CEO Rating, Environment, and Manager categories, putting Bigcommerce’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Austin. See below in detail how working at Bigcommerce was rated by employees.
Overall Company Culture at Bigcommerce
B+
Overall Company Culture at Bigcommerce is rated B+
Last updated 10 days ago
Top
20%
Bigcommerce ranks in the Top 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Bigcommerce Employee Reviews
Out of 50 Bigcommerce employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Bigcommerce improve their work culture.
| Positive Reviews | 74% |
|---|---|
| Constructive Feedback | 26% |
Positive Reviews From Bigcommerce Employees
- What did you like most about the interview process?Opportunity to meet 4 people across the org
- What is most positive about the culture and environment at your company?My work directly influences revenue
- What are some of the best things about your team?Fantastic people who are happy and who want to perform
Constructive Feedback From Bigcommerce Employees
- What's going wrong and how can it be improved?Marketing leadership - no accountability, no transparency in ROI, no understanding of the key levers/channels that are driving the growth; marketing leadership has been too focused on creative vs performance Channel Sales is not strategic, nor focused. Too many channel sales reps chasing too much
- Why do you feel undervalued and what would make you feel better about your compensation?No raises and meagre bonus. No 401k match. Good people are leaving.
- What needs to change to make the company culture better?People need to communicate directly and take criticism which starts with buiding trust which starts with avoiding competing KPIs that do not have the companies or clients best interests in mind.
Bigcommerce Company Information
Bigcommerce Company Overview
"Bigcommerce develops e-commerce software that enables retailers to launch, promote and manage an online store."
Bigcommerce was founded in 2009 and its current CEO is Brent Bellm. Since its inception 17 years ago, Bigcommerce has grown to 348 employees.
Bigcommerce Mission, Vision & Values
Bigcommerce Mission Statement
Be the #1 ecommerce provider in the world by creating and delivering software that changes people's lives.
Bigcommerce Vision Statement
Be the #1 ecommerce provider in the world by creating and delivering software that changes people's lives
Bigcommerce Values
- Customers first
- Team on a mission
- Act with integrity
- Make a difference every day
| Headquarter | 800 Brazos Austin, TX 78701 United States of America |
|---|---|
| Website | www.bigcommerce.com/ |
| Founding Date | 2009 |
| Tel | 1-888-699-8911 |
| Company Status | Private |
| Jobs | www.bigcommerce.com/careers/ |
| Social Sites |
Bigcommerce Competitors
Bigcommerce competitors include Salesforce, Shopify, Magento, and CommerceHub. Bigcommerce ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Bigcommerce compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Bigcommerce Employees
Bigcommerce has 348 employees. 78 employees at Bigcommerce have reviewed Bigcommerce across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 10 days ago.
Overall, the 78 Bigcommerce employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Bigcommerce are generally satisfied with their total compensation at Bigcommerce, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Bigcommerce are pleased with their team. 78 Participants grade the quality of their coworkers a B. The majority believe the meetings at Bigcommerce are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Bigcommerce believe the environment at Bigcommerce is positive. Most Participants believe the pace of work at Bigcommerce is extremely fast. About 52% of the employees at Bigcommerce work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Bigcommerce are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Bigcommerce employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Bigcommerce report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Bigcommerce have 2 meetings
Meetings
A Day in the Life
98% of Bigcommerce employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Bigcommerce employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of Bigcommerce employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Bigcommerce employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
91% of Bigcommerce employees call their work environment positive
Environment
Joining Bigcommerce - Employee Onboarding
The prevailing opinion from employees about joining Bigcommerce is that the company was somewhat prepared on their first day. Bigcommerce employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Bigcommerce KPIs and OKRs
At Bigcommerce 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Bigcommerce's KPIs and OKRs is essential for its success. Out of 11 Bigcommerce employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 9 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Bigcommerce CEO & Leadership
80 /100
Bigcommerce CEO Awards and Recognitions
Brent’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Austin. With a high CEO score, Brent Bellm has won the Best CEO in 2017. Bigcommerce’s CEO is highly regarded especially by employees in the Product department, employees with Entry Level experience, and employees in the Operations department. However, employees identified with Other ethnicities, employees in the Business Development department, and employees in the Finance department have a less favorable view of the CEO and believe there is room for improvement. Compared to Bigcommerce’s competitors, Brent Bellm ranks right above Shopify CEO Tobi Lutke. Under Bellm’s leadership, Bigcommerce employee respondents are most happy about their Environment and the company’s Manager. Diversity and Meetings are two areas, according to respondents, where Bigcommerce could stand to see real improvement.
Bigcommerce Leadership
The Bigcommerce Executive Team is rated a “B+” and led by CEO Brent Bellm, Chief Operating and Financial Officer Robert Alvarez, and Senior Vice President, Global Sales Tod Klubnik
Brent Bellm CEO / President
Brent Bellm serves as the CEO / President of Bigcommerce.
Robert Alvarez Chief Operating and Financial Officer
Robert Alvarez serves as the Chief Operating and Financial Officer of Bigcommerce.
Tod Klubnik Senior Vice President, Global Sales
Tod Klubnik serves as the Senior Vice President, Global Sales of Bigcommerce.
MaryAnn Bekkedahl SVP, Business Development & GM, Powered By
MaryAnn Bekkedahl serves as the SVP, Business Development & GM, Powered By of Bigcommerce.
Paul Vaillancourt SVP, Client Success and Operational Excellence
Paul Vaillancourt serves as the SVP, Client Success and Operational Excellence of Bigcommerce.
Scott Baker Vice President, IT, Security and Technical Operations
Scott Baker serves as the Vice President, IT, Security and Technical Operations of Bigcommerce.
David Hauser VP Engineering
David Hauser serves as the VP Engineering of Bigcommerce.
Ben Downey VP, Operations and Analytics
Ben Downey serves as the VP, Operations and Analytics of Bigcommerce.
Brian Dhatt CTO
Brian Dhatt serves as the CTO for BigCommerce. Brian started at BigCommerce in October of 2016. Brian is based in the... read more
Bigcommerce Salaries
How much does Bigcommerce pay?
How much do people at Bigcommerce get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Bigcommerce is $129,487, or $62 per hour, while the estimated median salary is $247,409, or $118 per hour.
At Bigcommerce, the highest paid job is a General Counsel at $270,148 annually and the lowest is an Admin Assistant at $44,857 annually. Average Bigcommerce salaries by department include: Legal at $270,148, Design at $83,588, Engineering at $125,433, and Finance at $62,910. Half of Bigcommerce salaries are above $247,409.
54 employees at Bigcommerce rank their Compensation in the Top 50% of similar sized companies in the US (based on 180 ratings) while 50 employees at Bigcommerce rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 59 ratings).
Last updated 10 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $112k | $112k | 1st Percentile |
25th Percentile $164k | $164k | 25th Percentile |
50th Percentile $230k | $230k | 50th Percentile |
75th Percentile $263k | $263k | 75th Percentile |
100th Percentile $374k | $374k | 100th Percentile |
$129,487*
Average Compensation
$247,409*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Bigcommerce Salaries by Department
Diversity & Inclusion at Bigcommerce
Diverse employees at Bigcommerce score the company 59/100 across various culture categories, placing Bigcommerce in the Bottom 20% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Bigcommerce across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Bigcommerce Perks & Benefits
Health & Wellness
- Health Insurance
Bigcommerce PTO
Bigcommerce's PTO and Vacation policy typically gives unlimited days off a year with 50% of employees expected to be work free while out of office. Paid Time Off is Bigcommerce's most important benefit besides Healthcare when ranked by employees, with 56% of employees saying it is the most important benefit. Bigcommerce's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Bigcommerce Careers
Bigcommerce Jobs
No Recent Jobs found for Bigcommerce on Comparably
Mark that you are interested and we will alert you when there are new positions available listed on Comparably
H1B Visa
In 2019, Bigcommerce applied for 31 H1B visas. Of the work permits applied for, 71% were approved.
Work Permit Application Outcome
Bigcommerce has a total of 348 employees
31
Total Applied
H1B Applications Outcome
- 71% Granted (22 out of 31)
- 0% Denied ( out of 31)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 31)
- 29% Certified-Withdrawn Application was approved but later withdrawn by employer (9 out of 31)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Bigcommerce Know You Want To Work There
Overview of Candidates Interested in Bigcommerce on Comparably
Candidates By Department
All Industries | 26% | |
|---|---|---|
Engineering | 14% | |
Marketing | 11% | |
Product | 9% | |
Sales | 8% | |
Other | 34% |
Candidates By Location
Austin | 47% | |
|---|---|---|
Los Angeles | 5% | |
San Francisco | 5% | |
Chicago | 2% | |
Houston | 2% | |
Other | 38% |
Frequently Asked Questions regarding Bigcommerce
What is Bigcommerce address?
Bigcommerce location is at 800 Brazos
Who is the CEO of Bigcommerce?
Bigcommerce CEO is Brent Bellm, their score by employees is 80
What is Bigcommerce eNPS?
The eNPS for Bigcommerce is 27
What is the salary for Director of Business Development in Bigcommerce?
Director of Business Development average salary in the US is 203k
What are the salaries in the Business Development in Bigcommerce?
The average salaries for Business Development in Bigcommerce is 112k
×