Birdeye Leadership Employee Reviews
What do you like best about the leadership team?
Very open and transparent to the entire company
They are personable and easy to talk to.
Support, training, and willingness to get in the trenches with us. Family-like atmosphere.
Great support all around from the whole team!
The companywide connect. Transparent sharing of the company's vision.
Review from Customer Success Dept
endless opportunity for growth for me
Leadership team is transparent, and sets solid expectations
They are very connected to every aspect of the business and want to continuously improve.
What I like most about our leadership team is that it's a partnership with you and them. They will support you!
I like that our leadership team is active in our day-to-day activities. Our leadership team is very accessible to all staff.
Review from Marketing Dept
Great people to work with!
Their vision for the company and their willingness to leverage their employees voice to reach that vision
Always looking for ways to improve processes. Continually concerned with employee happiness.
They listen to our needs and concerns.
Review from Sales Dept
How helpful they are and always willing to make changes for the better!
Willing to change if things aren't as successful as planned. Leadership will ask us (employees) for opinions on topics and give transparency of future Birdeye motives.
Review from Sales Dept
They communicate the company's progress
I love that everyone is so supportive and ready to jump in to teach and help me along the way.
Review from Sales Dept
Transparent and consistent communication of goals and plans across.
Review from Customer Success Dept
They are involved and willing to roll up their sleeves and work with their team!
Review from Sales Dept
What does the leadership team need to get better at?
Being realistic. Better organization and communication. Everything isn't just FUN and GAMES. Doing the difficult things instead of letting some lower person doing it to save face.
Strategy & communication. Also rhink about how you can inspire people.
They are doing great. We have amazing leaders at Birdeye.
Review from Sales Dept
The leadership is good, no complaints
Review from Customer Success Dept
Customer Success Org does not effective leaders, not a great place for CS to grow or enjoy.
Review from Customer Support Dept