Birdeye Culture | Comparably
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Birdeye Claimed Company
Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at https://birdeye.com/aboutus/. read more
EMPLOYEE
PARTICIPANTS
180
TOTAL
RATINGS
2771

Birdeye Company Culture

Birdeye Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.8/5

Top Rated Culture Dimensions

Birdeye CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Naveen Gupta Birdeye's CEO
Naveen Gupta
90 /100

Diversity at Birdeye

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Birdeye have rated Team, Meetings, and Outlook as the highest categories they have scored

Women at Birdeye

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Birdeye have rated Professional Development, Team, and Perks And Benefits as the highest categories they have scored

Birdeye eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

63

Birdeye employees are 63% more likely to recommend Birdeye as a great place to work

75%Promoters
13%Passives
12%Detractors

Working at Birdeye

Working at Birdeye is rated highly by 180 employees, across various culture dimensions. Birdeye employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Birdeye’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Birdeye was rated by employees.

Overall Company Culture at Birdeye

A+

Overall Company Culture at Birdeye is rated A+

Last updated months ago

Top
5%

Birdeye ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 180 Employees

View Results
0
20
40
60
80
100
HR
96
HR96
Customer Support
93
Customer Support93
Marketing
92
Marketing92
Finance
91
Finance91
Sales
91
Sales91
Design
89
Design89
Customer Success
88
Customer Success88
Business Dev
83
Business Dev83

Birdeye Employee Reviews

Out of 421 Birdeye employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Birdeye improve their work culture.

93%
7%
Positive Reviews93%
Constructive Feedback7%

Positive Reviews From Birdeye Employees

  • What did you like most about the interview process?
    Fast and to the point
  • What makes you most happy at work?
    Happy customers, exciting new projects to work on
  • What do you like best about the leadership team?
    Very open and transparent to the entire company

Constructive Feedback From Birdeye Employees

  • What needs to change to make the company culture better?
    Listening to people who have knowledge instead instead of just inserting an uneducated managerial decision. To stop blaming others with the lack of organization and planning falls though from poor leadership.
  • What do your coworkers need to improve and how could you work together better?
    communication. Less messing around gossiping on DMs and groups.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    better pay. Better allowance for home office needs. More than $40 for just wifi use.

Birdeye Company Information

Birdeye Company Overview

Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at https://birdeye.com/aboutus/.

Birdeye was founded in 2012 and its current CEO is Naveen Gupta. Since its inception 14 years ago, Birdeye has grown to 2001 employees.

Birdeye Mission, Vision & Values

Birdeye Mission Statement

Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & foot traffic, reduce costs, and grow revenue.

Birdeye Vision Statement

#1 AI Platform for Hyperlocal Marketing®

Birdeye Values

  • Customer Happiness
  • Innovation
  • World Class
  • Family Spirit
Headquarter2479 Bayshore Rd Suite
Palo Alto, CA 94303
United States of America
Websitebirdeye.com
Founding Date2012
Tel800-561-3357
Company StatusPrivate
Jobsbirdeye.com/careers/
Social Sites

Birdeye Competitors

Birdeye competitors include Yext , Reputation, and Podium. Birdeye ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Birdeye compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Birdeye's Logo
    Birdeye
    4.8/5
  2. #2
    Yext's Logo
    Yext
    3.7/5
  3. #3
    Reputation's Logo
    Reputation
    2.8/5
  4. #4
    Podium's Logo
    Podium
    2.4/5
  • What is BirdEye?
  • We love office outtings
  • Donuts!
  • 4 of our Dallas team working on the very comfy orange couch.
  • Top Golf outing

Birdeye Employees

Birdeye has 2001 employees. 180 employees at Birdeye have reviewed Birdeye across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 180 Birdeye employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Birdeye are extremely happy with their total compensation at Birdeye, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Birdeye are extremely happy with their team. 180 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Birdeye are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Birdeye believe the environment at Birdeye is positive. Most Participants believe the pace of work at Birdeye is extremely fast. About 55% of the employees at Birdeye work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Birdeye are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Birdeye employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Birdeye report the work pace is extremely fast
Work Pace
A Day in the Life
98% of Birdeye employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Birdeye employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
93% of Birdeye employees call their work environment positive
Environment

Joining Birdeye - Employee Onboarding

The prevailing opinion from employees about joining Birdeye is that the company was prepared on their first day. Birdeye employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Birdeye KPIs and OKRs

At Birdeye 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Birdeye's KPIs and OKRs is essential for its success. Out of 9 Birdeye employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

AnswerPercent
Yes78%
No22%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Birdeye CEO & Leadership

Birdeye CEO - Naveen Gupta

Naveen Gupta Birdeye's CEO
90 /100

Naveen’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Francisco. Birdeye’s CEO is highly regarded especially by employees in the Customer Support department, Hispanic or Latino employees, and employees with Entry Level experience. However, employees with the company for Less than 1 Year, Non-Binary employees, and employees in the Business Development department have a less favorable view of the CEO and believe there is room for improvement. Compared to Birdeye’s competitors, Naveen Gupta ranks right above Yext CEO Mike Walrath. Under Gupta’s leadership, Birdeye employee respondents are most happy about their Compensation and the company’s Environment. Work Culture and Professional Development are two areas, according to respondents, where Birdeye could stand to see real improvement.

Birdeye Leadership

The Birdeye Executive Team is rated an “A+” and led by CEO Naveen Gupta, VP Engineering Ameya Virkar, and Sr. VP Sales Sarah Bennett

  • Naveen Gupta  CEO / President

    Naveen Gupta CEO / President

    Naveen Gupta serves as the CEO / President of Birdeye.

  • Ameya Virkar VP Engineering

    Ameya Virkar serves as the VP Engineering of Birdeye.

  • Sarah Bennett Sr. VP Sales

    Sarah Bennett serves as the Sr. VP Sales of Birdeye.

  • Pietro Consavari VP Design and Growth

    Pietro Consavari serves as the VP Design and Growth of BirdEye. Pietro currently resides in the San Francisco Bay Area.

  • Neeraj Gupta Co-Founder, Chief Customer Officer

    Neeraj Gupta serves as the Co-Founder, Chief Customer Officer of Birdeye.

  • Nate Henry VP of Enterprise Channel Sales

    Nate Henry serves as the VP of Enterprise Channel Sales of Birdeye.

  • David Lehman President & Chief Operating Officer

    David Lehman serves as the President & Chief Operating Officer of Birdeye.

  • Anil Panguluri VP Products & Strategy

    Anil Panguluri serves as the VP Products & Strategy of Birdeye.

Birdeye Salaries

How much does Birdeye pay?

How much do people at Birdeye get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Birdeye is $90,324, or $43 per hour, while the estimated median salary is $134,307, or $64 per hour.

At Birdeye, the highest paid job is a Corporate Counsel at $214,988 annually and the lowest is an Office Manager at $67,142 annually. Average Birdeye salaries by department include: Marketing at $111,792, Finance at $123,644, Business Development at $90,000, and Engineering at $154,258. Half of Birdeye salaries are above $134,307.

141 employees at Birdeye rank their Compensation in the Top 5% of similar sized companies in the US (based on 427 ratings) while 139 employees at Birdeye rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 143 ratings).

Salaries contributed from Birdeye employees include job titles like Designer, Senior Marketing Manager, Account Executive, and Financial Analyst. Comparably data has a total of 4 salary records from Birdeye employees.

Last updated months ago.

1st Percentile
$90k
$90k1st Percentile
17th Percentile
$117k
$117k17th Percentile
33rd Percentile
$152k
$152k33rd Percentile
50th Percentile
$191k
$191k50th Percentile
67th Percentile
$232k
$232k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$90,324*
Average Compensation
$134,307*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Birdeye Salaries by City

Birdeye Salaries by Department

Explore Birdeye Salaries

Diversity & Inclusion at Birdeye

Diverse employees at Birdeye score the company 88/100 across various culture categories, placing Birdeye in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Birdeye across various culture dimensions.

Birdeye has a strong and ingrained Diversity, Inclusion and Belonging program, with 3 ERGs and more on the way. Our employees are celebrating uniqueness, fostering a sense of belonging, and encouraging all to bring their true self to work. They are drivers of change in profound ways, creating spaces and groups to be heard, seen, and supported. And when they speak, we listen.

Ranked Culture the Highest

Women 96/100
Department - Marketing
Men 95/100
Tenure - 2 to 5 Years
Diverse Employees 96/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 88/100
Department - Design
Men 55/100
Tenure - Less Than 1 Year
Diverse Employees 62/100
Tenure - Less Than 1 Year

Birdeye Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Birdeye PTO

Birdeye's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Birdeye's most important benefit besides Healthcare when ranked by employees, with 75% of employees saying it is the most important benefit. Birdeye's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy75%
Office Meals25%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo75%
$1000 -$1500/mo0%
$500 -$1000/mo25%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Birdeye Careers

Birdeye Jobs

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H1B Visa

In 2019, Birdeye applied for 2 H1B visas. Of the work permits applied for, 50% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Birdeye unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

Birdeye has a total of 2001 employees

2
Total Applied
  • 50% Granted (1 out of 2)
  • 0% Denied ( out of 2)
  • 50% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 2)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Birdeye Know You Want To Work There

Overview of Candidates Interested in Birdeye on Comparably

Candidates By Department

Finance
50%
Customer Support
50%

Candidates By Location

Los Angeles
50%
Arlington
50%

Frequently Asked Questions regarding Birdeye

What is Birdeye address?

Birdeye location is at 2479 Bayshore Rd Suite

Who is the CEO of Birdeye?

Birdeye CEO is Naveen Gupta, their score by employees is 90

What are the salaries in Birdeye

The average salary for employees in Birdeye is 90324$

What is Birdeye eNPS?

The eNPS for Birdeye is 63

What is Birdeye revenue?

Birdeye revenue is $100M

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