Comparably Awards

Birdeye Claimed Company

Birdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Learn more at https://birdeye.com/aboutus/. read more

EMPLOYEE PARTICIPANTS: 180

TOTAL RATINGS: 2771

CEO: Naveen Gupta

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Birdeye KPIs and OKRs

At Birdeye 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Birdeye's KPIs and OKRs is essential for its success. Out of 9 Birdeye employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 7 have said yes.

Answer	Percent
Yes	78%
No	22%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	100%
No	0%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Birdeye is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Birdeye employees shared they generally receive helpful feedback every week or once a month, while 100% of Birdeye employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.