Reputation Claimed Company

Reputation, creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision making and enhance Customer Experience (CX) programs. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Backed by Bessemer Ventures and Kleiner Perkins, and trusted by over 250 integration partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com, Reputation turns feedback into the fuel to grow businesses around the world. Visit reputation.com to learn more. read more

EMPLOYEE PARTICIPANTS: 22

TOTAL RATINGS: 304

CEO: Joe Fuca

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Reputation KPIs and OKRs

At this moment no Reputation employees have provided insight into whether or not they clearly understand Reputation's KPIs and OKRs.

Answer	Percent
Yes	0%
No	100%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	0%
No	100%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Reputation is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Reputation employees shared they generally receive helpful feedback once a month. Feedback and positive reinforcement are both conducive to meeting goals.