F
45/100
Black Bear Diner Claimed Company
Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods.Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes. Baked goods prepared on site are offered, and some locations offer alcohol sales. read more
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Black Bear Diner Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Over all My guest whom are patient
When I am not have to do someone elses part when they are acrually on the line and just standing there
Review from Operations Dept
Have good communication and let us work as a team.
Interacting with customers meeting new people
A handful of my coworkers
Making guests happy, making money
Review from Customer Success Dept
When the customers are satisfied
Talk to everyone at work
The team I work with.
Being able to interact with the customers and make sure they had a good day.
I thought I have a stable job but management is bad
Review from Customer Success Dept
My regulars, I have a ton and I always look forward to seeing them and taking care of them
Review from Sales Dept
What's going wrong and how can it be improved?
I've been told by many regulars that they never see a manager on duty. They can tell that we are stressed out because of our management team. The service themselves are not happy, terrified and disappointed every time in our schedule.
The only way i see change is to clean house from management down
When your sales are low you send people home. The people that came in for a full-time position that actually had responsibilities need to know they have a job. Is the reason why we don't get the hours because of sales is so a manager gets a bonus? Keeping employment low?
Review from Sales Dept
Everything. The manager is disrespectful and doesn't listen to his workers
Do something with the cooks please they ate harrssing workers. Mentally giving me distress and anxiety everyday i work. Managers wont help me because that cook is family to the manager. Please
Review from Product Dept
We have a good crew that want to succeed unlike I have ever seen in my experience as a server but lack of leadership and people skills by store owners make it impossible to bring this restaurant to it's potential.
The lower management staff isn't great and coworkers often are arguing
Our booth seats are broken and so is a lock in the girls bathroom and it hasn't been fixed even though we've brought it up multiple times. Constantly out of stock of things. People not doing side work correctly
Review from Sales Dept
I treat all my customers with respect and kindness. Their are a couple employees who have not
The managers and trainers make me uncomfortable.
Review from Product Dept
What do you like best about your company?
Clean work enviornment
What would you most like to see improved at your company?
Nothing we are right on the right track
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