Black Bear Diner Employee Reviews | Comparably
Black Bear Diner Claimed Company
Black Bear Diner is a restaurant chain in the western United States which serves homestyle and "old-fashioned" comfort foods.Black Bear decor has a rustic motif with "over-the-top bear paraphernalia". It offers family meals such as breakfast, burgers, salads, and shakes. Baked goods prepared on site are offered, and some locations offer alcohol sales. read more
EMPLOYEE
PARTICIPANTS
284
TOTAL
RATINGS
2340
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Black Bear Diner Employee Reviews

Out of 181 Black Bear Diner employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Black Bear Diner improve their work culture. The Operations team, with 92% positive reviews, reports the best experience at Black Bear Diner compared to all other departments at the company. The Product team offered the most constructive feedback, with 73% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Correctly identifying issues with people and their jobs

I have been here for 1 year and in that time I have seen corporate here once. That should tell you how much they care...

Understand what the meaning of leadership is

Treat employees with respect and not be passive aggressive.

I would wish that our managment team would let the hard working servers.. who put in the hours during the week, not only get get good tables on the weekends but get treated as such on the weekends. During the weekends our managers/ supervisors allow their own family to get better treatment.

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Hours are cut so manegment can keep their bonuses

I feel undervalued as a line cook at Black Bear Diner due to low pay and inconsistent communication from management. Despite a year of dedication, my compensation doesn't match the job's demands. To improve my satisfaction, a fair pay increase that recognizes my commitment is essential.

Servers duting the week are mistreated because out management team would prefer to hire their own family , secure their hours and mistreat the other workers who are not family.

Review from Customer Success Dept

I've been here longer than most and am cross trained and make less than new hires

Due to my language barrier everyone at work takes advantage of me. Mentally I cant handle working at the black bear located in modesto. I need someone to support me and listen to my side.

Review from Product Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

working together as a team to get through that day

Cooks and management need to be respectful to others.

We have never had a meeting

Better trained customers relations and crew relationships

Review from Operations Dept

Better communication and more respect for one another.

What needs to change to make the company culture better?

Environment Reviews

Empathize with others who leave so much indifference.

Empathy, and working together as a team to get everything done ...at the end of the day a restaurant is only as good as it's employees ...

Better group of people that actually care

This black bear diner needs new management.

The managers need to put in their place

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

To be courteous to the potential employee for hire, and honest in communication with them.

They have to be kinder and know how to listen to the interviewee, they only hire people from their own place of origin.

Not being bias based on race, gender, or enthisity

New Management would make everything a lot better. Fire the managers we have and get actual managers that want to do their job and want to work.

Lousy as ever they don't care

What's going wrong and how can it be improved?

Outlook Reviews

I've been told by many regulars that they never see a manager on duty. They can tell that we are stressed out because of our management team. The service themselves are not happy, terrified and disappointed every time in our schedule.

The only way i see change is to clean house from management down

When your sales are low you send people home. The people that came in for a full-time position that actually had responsibilities need to know they have a job. Is the reason why we don't get the hours because of sales is so a manager gets a bonus? Keeping employment low?

Review from Sales Dept

Everything. The manager is disrespectful and doesn't listen to his workers

Do something with the cooks please they ate harrssing workers. Mentally giving me distress and anxiety everyday i work. Managers wont help me because that cook is family to the manager. Please

Review from Product Dept

What would you most like to see improved at your company?

Outlook Reviews

Nothing we are right on the right track

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